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Primary Care Resources & Events

Patient Surveys

Luminis Health Primary Care practices participate with the Maryland Primary Care Program (MDPCP). The MDPCP is dedicated to improving health outcomes for all patients, including:

  • Access to Care
  • Care Management
  • Comprehensiveness and Coordination
  • Patient and Caregiver Experience
  • Planned Care and Population Health

The MDPCP has hired DataStat, a third-party survey vendor, to conduct a patient experience survey on behalf of our practice. The survey is being conducted to help improve healthcare quality and we encourage patients to complete the survey if they receive one. Your opinion is important to us. Your answers will be kept confidential and will not be seen by anyone other than the research staff. Your individual answers will not be seen by your provider, and will not affect your care in any way.

For general questions about the survey, please contact MDPCP help desk at [email protected] or call 1-844-711-2664, Option 7.

View the MDPCP Survey Sample

FAQ's

 

Download the FAQ in Spanish:

Descargue las preguntas frecuentes completas sobre MDPCP

Download the full MDPCP FAQ

DataStat will begin mailing the survey to your address between March and May. You may also receive an electronic version via email.

The survey will take about 10 minutes to complete.

The survey is designed to collect information on patients’ experiences of the care and services provided by their providers. It will help our practice improve the quality of care we provide.

The survey asks questions about the experiences you had receiving care and services at our practice. There will be questions asking you about any problems you may have had receiving care or services. It asks you to rate different types of care and services you may have received.

You may still complete the survey even if this is not the practice you normally go to or the provider you normally see. The intent of this survey is to gather information about your experience with the named practice only, so please keep this practice in mind as you answer the survey questions.

Additional Resources

Medicare Shared Savings Program

Luminis Health Primary Care practices participate in a Medicare Shared Savings Program with Aledade Accountable Care Organization (ACO).  Participation began on January 1, 2025.  Aledade is an Accountable Care Organization dedicated to providing high quality-low-cost care to patients based on quality of care, provider performance and patient experience.  If you would like to learn more about Aledade, please click the link to access the Beneficiary Notification FAQ or contact your primary care provider.  
 

If you have any questions or are looking to opt out of data sharing you can visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.


To report a Medicare-related concern or complaint, call 1-800-MEDICARE (1-800-633-4227). To learn more about Accountable Care Organizations, refer to www.Medicare.gov Accountable Care Organizations webpage.

 

MSSP Aledade Beneficiary Notification FAQs for Patients

Virtual Urgent Care

Need care for a minor medical concern today? Connect with a Luminis Health medical provider online in minutes.

Weekdays 8 am-9 pm
Weekends 9 am-4 pm

Ages 13 and up

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Virtual Urgent Care: A Fast and Convenient Alternative
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See more available days & times, schedule easily with your care team, & more.

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Convenient Care Management

From MyChart integration, online scheduling, and check-in reminders, Luminis Health offers convenient care management from a device near you.

Managing Your Care
Virtual Urgent Care

Connect with a Luminis Health provider online for minor medical concerns.
Available weekdays 8 am to 9 pm and weekends 9 am to 4 pm.
For patients 13+

Schedule a virtual visit
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