ALERT: A cyber incident at Optum/Change Healthcare may delay Luminis Health bill processing. Watch for fraud and verify any concerning messages with your provider's office. We are working to minimize disruptions.

 

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Pay Your Bill

Pay securely through our online portal

Luminis Health is introducing a new, secure online platform that will allow you to pay and manage your medical bills online. It's simple, clear, convenient and designed with your needs in mind.

For your convenience, we offer different ways to pay online. You may have received an email, text and paper statement with a direct link to pay. You can pay your hospital and physician bills with pay.luminishealth.org. All methods allow you to pay your bills securely online. You can sign up to receive paperless bills, see a history of your payments, send billing questions directly to a customer service representative and more!

When you receive care at Luminis Health, you will receive separate bills for hospital, physician and imaging (radiology) services.

When you receive care at Luminis Health, you will receive separate bills for hospital, physician and imaging (radiology) services.

  • Hospital bills include charges for the facility, equipment, supplies and staff (excluding physicians).
  • The physician bill includes charges for the time your provider spent treating you.
  • Imaging bills include charges for any diagnostic imaging/radiology services you received.

We partner with several physician groups to provide services in the hospital. You may also receive separate bills from these groups. For questions on those bills, please use the contact information they provide. Some of the larger physician groups we partner with are:

 

No-Surprise Billing

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. 

Price Transparency

There are many factors to consider when estimating the cost of health care. Your specific benefits, where you receive care and your medical condition can impact your final bill.

Financial Assistance

Financial assistance is available for patients who receive services from physicians employed by Luminis Health. Non-employed physicians follow their own policies and procedures.

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