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Pinwheel Champions

We earned this award through demonstrating our commitment to patients and families by meeting the standards of the Institute for Patient- And Family-Centered Care.

Interested? Reach out to us

Patient & Family Advisors

Commitment to patient- and family-centered care

To give you the best health care experience possible, it only makes sense that we involve you and your family members in the decision-making process. At Luminis Health, we value your opinion. That's why our Patient and Family Advisors program allows patients, family members and community members to give input on our policies, programs and practices.

These advisors work with our health care providers to support our patient- and family-centered care approach. Whether you've been our patient or want to help for other reasons, we invite you to be part of our team.

Bring your perspective

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Help us discover solutions that clinicians and staff may not have considered. Offer insights on improvements that can be made based on patient- and family needs and what we do well currently.
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What kind of projects are advisors involved with?

Every year, dedicated Patient and Family Advisors put in hundreds of hours, working shoulder to shoulder with Luminis Health employees to advance the understanding and practice of patient and family-centered care. In our annual report, we are proud to share with you just some of the highlights of our tremendous work.

Did you know?

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61 councils and committees that include PFAs

464 hours logged by PFAs in six months

95 PFAs at LHAAMC

100% of surveyed staff who learned from a PFA

Share your experience and help us improve

Advisors directly influence our policies, programs and practices. This role allows people just like you to help us deliver the best health care experience possible.

As an advisor, you'll go through orientation and receive mentoring from a Luminis Health employee.

Would you make a good patient & family advisor?

You don't need special experience, qualifications or expertise to be a patient and family advisor, but we do look for individuals who:

  • Are passionate about improving the health care experience.
  • Can see beyond their own care experiences.
  • Communicate effectively.
  • Listen well.
  • Respect diversity and differing opinions.
  • Share insights and experiences in productive ways.
Image
Pinwheel Champion logo
Pinwheel Champions

We earned this award through demonstrating our commitment to patients and families by meeting the standards of the Institute for Patient- And Family-Centered Care.

Interested? Reach out to us