Medical Records

Request a copy of your medical record from the Health Information Management Department (requires valid photo ID)

Electronic Request

• MRO Patient Central
• Scan the QR code on your smartphone or tablet

Request by Authorization Form

• Print, complete, and sign the appropriate authorization form below to release your medical records.
• Please fax the completed form to 443-481-4111.

Authorization Forms:

• Authorization forms for Anne Arundel Medical Center, Doctors Community Medical Center, the J. Kent McNew Family Medical Center and Luminis Health Medical Group are available in English and Spanish.
• Authorization form for Luminis Health Pathways is available in English and Spanish.

• Hours of Operation: Monday – Friday, 8 am – 4:30 pm
• Phone: 443-481-4110

Applicable law allows up to 30 days to process requests for copies of medical records, but it typically does not take that long.

When picking up a copy of your record, you will need photo ID. Only the patient or patient representative may pick up a copy of the record, unless otherwise indicated in writing by the patient or patient representative.

If requesting medical records for another person, you will need to provide a copy of the medical power of attorney and valid photo ID or provide one of the following proxy forms and valid photo ID.

Proxy Access

Depending on the child’s age, parents and guardians have different levels of access to their child’s MyChart information:

Age 0 – 12 – Full access

• Under 13 Proxy Access Form
• Este documento está disponible en español

Age 13 – 17

Parents (proxies) and teen patients have different levels of access to teen health information in MyChart accounts. This is because of regulations protecting a teen patient’s ability to seek confidential health care. Access for parents and guardians of teen patients includes the ability to:

• Schedule and view most appointments.
• View most notes and other information about visits.
• View most vaccination records.
• Send secure messages to clinicians.
• Pay bills (guarantors only).
• View most lab results.
• View and request refills for most medications.

• Ages 13–17 Proxy Access Form
• Este documento está disponible en español

Age 18 + / Adults

Can authorize another person to access their MyChart information to help with their health care needs. Proxy access can be stopped at any time by the proxy or the patient.

Levels of Adult Proxy Access:

• Full Access: Access to all MyChart features.
• Scheduling Only: The ability to view and schedule appointments only.
• Incapacitated Adult: For adults unable to make their own medical decisions, proxy access can be given to the legal guardian/representative (legal documentation required).

• Adult Proxy Access Form
• Este documento está disponible en español

Medical Records for Deceased Patients – Please provide one of the following to acquire the medical records of a deceased family member:

• Executor of Estate
• Letter of Administration (obtained at the county courthouse in the county where the deceased resided)

Birth and Death Certificates can be obtained through Vital Records