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General Page - Tier 2
Virtual Urgent Care With CareConnectNow Need care for a minor medical concern today? Now you can connect with a Luminis Health medical provider on your mobile device from anywhere in the state — even the comfort of your home — with Luminis Health CareConnectNow. CareConnectNow offers trusted, easy-access medical care for things like: COVID screenings. Cough, cold or sore throat. Fever or flu. Seasonal allergies. Eye problems, such as pink eye. Nausea, vomiting or diarrhea. Headaches or migraines. Sinus problems. Vertigo. Acid reflux. Skin rashes and infections. Insect bites or poison ivy. Constipation. Shingles. Urinary tract infections (UTIs). CareConnectNow is available for ages 13 and up on weekdays from 8 am–9 pm and weekends from 9 am–4 pm. You must be in Maryland at the time of service. Schedule a virtual visit now or call us on your smartphone at 443-951-4270. Seek Emergency Care When Needed Don't use CareConnectNow if you're experiencing: Difficulty breathing or shortness of breath Chest pain or discomfort Dizziness, confusion, severe or persistent vomiting If you are having a medical emergency, call 911 or visit your nearest emergency room.
Virtual Urgent Care
Virtual Urgent Care
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General Page - Tier 2
How can I report my concern? If you find yourself in an ethical dilemma or suspect inappropriate or illegal conduct, report your concern using any method below: Talk to your manager or supervisor Talk to your manager or higher-level leader Call the compliance and privacy hotline Call the Compliance & Privacy Hotline: 1-833-LH-ETHIC Call the Ethics & Compliance Line: Call the compliance and privacy hotline 1-833-LH-ETHIC Submit a confidential report Submit a Confidential Report online Submit a Confidential Report online , Ethics & Compliance Line Highlights Report confidentially and anonymously Available by phone or electronically 24 hours a day, 7 days a week Reports are promptly investigated Retaliation is prohibited against those who report concerns in good faith. , Resources
Ethics & Compliance LineLuminis Health is committed to upholding the highest standards of business and community ethics while ensuring compliance with all applicable laws and regulations. We strive to prevent, detect, and correct any conduct—whether unintentional or deliberate—that is inconsistent with these principles. Maintaining ethical conduct and compliance is a shared responsibility of all Luminis Health personnel.
Corporate Compliance
Corporate Compliance
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General Page - Tier 2
Your privacy is important and it's helpful to understand your privacy rights as a patient. The Health Insurance Portability and Accountability Act (HIPAA) requires your doctor to give you the Notice of Privacy Practices and make an effort to get your signature to acknowledge you received it. If you don't want anyone to know you're in the hospital, you must ask a staff member to delete your name from the hospital directory. HIPAA allows your doctor to share your health information with: Family members, friends or other persons who answer your phone, even when you aren't present. If you don't want to receive phone calls at home, you have the right to request an alternative communication method. Another doctor, if there is reason to believe you will receive care from him/her. Your family or other persons if he/she can reasonably infer, based on professional judgment, that you do not object. Your spouse, family members, friends or other persons you identify, only when the information is directly relevant to their role in your health. For more information about HIPAA, visit www.hhs.gov.
HIPAA
HIPAA
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General Page - Tier 2
Luminis Health's mission is to enhance the health status of the people we serve by providing patients with compassionate, high quality services that will help alleviate pain, preserve health and extend life. If you have concerns about patient care or safety in our hospital please contact the Patient Relations Office at 301-552-8118 for LHDCMC and 443-481-6890 for LHAAMC to discuss those concerns.To ensure our mission Luminis Health regularly participates in a national accreditation process conducted by the Joint Commission on Accreditation for Healthcare (The Joint Commission). The Joint Commission will conduct unannounced accreditation surveys of Luminis Health to evaluate the organization's compliance with nationally established Joint Commission standards. The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. If after working with the Patient Relations Office, you feel your care and safety issues have not been resolved, you may report patient safety concerns to The Joint Commission online or use the contact information below:The Joint Commission Fax: 630-792-5636Mail: Office of Quality and Patient SafetyThe Joint CommissionOne Renaissance BoulevardOakbrook Terrace, Illinois 60181 Joint Commission website
Joint Commission Public Notice
Joint Commission Public Notice
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General Page - Tier 2
Directivas Anticipadas en español Descargue nuestro paquete de información para directivas anticipadas en español.
Prepare for the FutureWhile death is a natural part of life, many people find it hard to bring up end-of-life discussions with their loved ones and even their doctors. But it can save you and your family a lot of headaches and heartaches in the future., Support for End-of-Life IssuesIf you've been diagnosed with a life-threatening or life-limiting condition, you may need help coping emotionally. Counseling helps many people. Anne Arundel Medical Center has professionals who are trained and experienced in helping people cope with end-of-life issues.A support group can offer a chance to share your feelings and concerns with others who understand. Many people find comfort and answers through a support group.If you're in crisis, call for help now. You can call the 988 Suicide & Crisis Lifeline, available by dialing 9-8-8.The Anne Arundel County Mental Health Agency offers a Crisis Warmline 24 hours a day, seven days a week at 410-768-5522. Other hotlines and resources are available for people facing all kinds of issues. Palliative Care or Hospice?Many people don't understand the difference between palliative care and hospice. Hospice provides care and support for people who are very near the end of life, when recovery is no longer possible. Patients and their families can often benefit from hospice care at home or in a health care facility.Palliative care is for anyone with a serious illness or condition, whether or not it's life threatening. It helps you cope with living with your condition, through pain control, medication management and other support. You can benefit from palliative care while you're being treated.
Advance Directive
Advance Directive
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