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General Page - Tier 2
We want to encourage you, as a patient at Luminis Health, to speak openly with your health care team, take part in your treatment choices, and promote your own safety by being well informed and involved in your care. Because we want you to be a partner in your care, we want you to know your rights as well as your responsibilities during your stay at our hospital. We invite you and your family to be active members of your care team. Descargar derechos de los pacientes de AAMC y aviso de no discriminación.
YOU HAVE THE RIGHT TO: Receive considerate, respectful, and compassionate care. Receive safe care without neglect and abuse. Abuse includes verbal, mental, physical or sexual abuse. An exam and treatment for emergency medical conditions and labor. Be free from restraints and seclusion unless needed for safety. Know the names and jobs of the people taking care of you if staff safety is not a concern. Have respect shown for your personal values, beliefs, and wishes. Be called by your proper name and pronoun of choice in an environment that maintains your dignity. Be treated without discrimination based on race, color, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, physical or mental disability, religion, language, or your ability to pay.  Have a family member or person of your choice and your personal doctor notified of your admission to the hospital. Receive a list of protective and advocacy services when needed. Ask for a cost estimate of your care if it does not slow down your care. Receive information in a way that you understand for free. This may include:  Sign language and someone who speaks and understands your language Other formats like large print, braille, audio recordings, and computer files  Vision, speech, hearing, and other temporary aids as needed Receive information from your doctor about your diagnosis, prognosis, test results, and outcomes of care.  Access your medical records according to the Health Insurance Portability and Accountability Act (HIPAA).  Be involved in decisions about your care including your discharge plan. You will be told of your discharge in a timely manner. Before your discharge, you will receive information about follow-up care.  Be screened, assessed, and treated for pain. Refuse care. We are not responsible for any medical issues that occur if you refuse care.  Let someone stay with you ( see our visitation policy). You may choose who may visit you. You may also change your mind about who may visit. Choose someone to make health care decisions for you if you cannot. Make or change an advance directive. We can give you information on advance directives. We can also help you complete an advance directive if you do not have one. Give written permission before receiving non-emergency care. We will tell you the benefits and risks of the care. We will advise you of options, along with benefits and risks if any. Agree or refuse to take part in medical research. Agreeing or refusing will not affect your care.   Allow or refuse any images of you for reasons other than your care.  Expect privacy and confidentiality in care discussions and treatments. You have the right to a copy of your medical records and to request changes to those records. You have the right to request who has seen your personal health information. Contact Medical Records for more information.  Receive a copy of the HIPAA Notice of Privacy Practices.  Discuss ethical issues with the Ethics Service. The operator or staff can call the Ethics Service for you.  Receive spiritual services from Staff Chaplains or your own clergy by calling the operator or asking staff to assist you.  File a complaint and have the complaint reviewed. Filing a complaint will not affect your care. Talk to your doctor, nurse, or department manager if you have a concern. You may also contact our Patient Relations team at  443-481-6890 or [email protected]. If your concern is not resolved to your liking, you may also contact: Maryland Department of Health Office of Health Care Quality         7120 Samuel Morse Drive, Second Floor Columbia, MD 21046 410-402-8015 or 877-402-8218 Maryland Department of Health website The Joint Commission The preferred method for submitting a complaint to the Joint Commission is online using the Joint Commission's safety event reporting form. Mail: Office of Quality and Patient Safety            The Joint Commission           One Renaissance Boulevard            Oakbrook Terrace, Illinois 60181  The care you receive depends partially on you. Therefore, in addition to the Patient’s Rights, you have certain responsibilities. These responsibilities are presented to you in the spirit of mutual trust and respect.  YOU ARE EXPECTED TO: Give complete and accurate information, including your full name, address, telephone number, date of birth, Social Security number, insurance carrier and employer when it is required. Provide the hospital or your doctor with a copy of your advance directive if you have one. Provide complete and accurate information about your health and medical history. This includes your current condition, past illnesses, hospital stays, medicines, vitamins, herbal products, and any other matters of your health, including perceived safety risks. Ask questions when you do not understand information or instructions. If you believe you cannot follow your treatment plan, you are responsible for telling your doctor. You are responsible for outcomes if you do not follow the care/treatment plan. Actively participate in your pain management plan and let your doctors and nurses know how well it’s working. Leave valuables at home. Bring only necessary items for your hospital stay. You are responsible for your own belongings.    Treat all hospital staff, other patients, and visitors with courtesy and respect; follow all hospital rules and safety regulations; and be mindful of noise levels, privacy, and number of visitors. Threats will not be tolerated. Provide complete and accurate information about your health insurance coverage and pay your bills on time. Keep appointments, be on time, and call if you cannot keep your appointments. Not take pictures or record staff in any way without their permission. Most importantly, it’s your responsibility to inform us if you believe any of your rights have been or may be violated. You may do this at any time by calling our Patient Relations team at 443-481-6890 .
Patient Rights
Patient Rights
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The Region's Leading Heart Care CenterLuminis Health offers award-winning cardiac care. Our heart specialists use advanced technology to diagnose and manage problems like heart valve disease to keep your heart healthy. Our patients have access to:A dedicated heart center. Our Zazulia Heart and Vascular Center is an inpatient unit for people with heart conditions. It features cardiac catheterization labs, a critical care unit and a cardiac rehabilitation center.Nationally recognized care. The American College of Cardiology recognizes Luminis Health for our commitment to hospital care for heart patients. We appear on the 2022 U.S. News & World Report list of “Best Hospitals."Heart treatments recognized by the American Heart Association. The American Heart Association recognizes us as one of only 25% of hospitals in the U.S. qualified to perform emergency cardiac catheterization.The latest technology for minimally invasive procedures. With advanced testing, we can detect and treat heart valve disease — often with minimally invasive procedures. That means small incisions, less pain and a quicker recovery for you.
Condition
Conditions/Services/Treatments Page
Arrhythmia
A healthy heart beats with a steady rhythm to pump 2,000 gallons of blood through your body every day. We can identify the cause of an arrhythmia (irregular heartbeat) and treat it before it turns into something more serious.What Is Arrhythmia?Arrhythmia means there's a problem with the rate or rhythm of your heartbeat. Your heart might beat too fast or slow, or it might skip beats.Your body's electrical system regulates your heartbeat. But sometimes things like aging, high blood pressure or clogged arteries cause a short circuit in your electrical system. Some arrhythmias are harmless, but others may be life-threatening if your brain and organs don't get enough blood.Arrhythmias happen for many reasons. We can get to the root of the problem and fix it so an arrhythmia doesn't harm your heart or health.
Arrhythmia
Arrhythmia
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General Page - Tier 1
About Us
About Us
Luminis Health is a nonprofit regional health system that was formed when Doctors Community Medical Center joined Anne Arundel Medical Center, each with rich histories of serving their communities. Together, we provide care for 1.8 million people in Anne Arundel and Prince George’s Counties, the Eastern Shore and beyond. We make it refreshingly easy to access care with a network of more than 100 practice locations, including Luminis Health Anne Arundel Medical Center, Luminis Health Doctors Community Medical Center, J. Kent McNew Family Medical Center, Luminis Health Pathways, and Doctors Community Rehabilitation and Patient Care Center.Want to learn more about our health system? Download our one-pager., *incorporating the practices of Anne Arundel Medical Group®️, Igniting a spark We're proud of where we've been and where we're going. Bringing together the diversity and facets of our community means a healthier, brighter tomorrow for all., Get to know us
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The Region's Leading Heart and Vascular CareLuminis Health offers award-winning cardiac care. Our heart specialists use advanced technology to diagnose and manage problems like heart valve disease to keep your heart healthy. You have access to:The latest technology for minimally invasive procedures. With advanced imaging, we can detect aortic disease early. And we can often treat it with minimally invasive procedures. That means small incisions, less pain and a quicker recovery for you.Nationally recognized care. The American College of Cardiology recognizes Luminis Health for our commitment to hospital care for heart patients. We appear on the 2022 U.S. News & World Report list of “Best Hospitals."Heart treatments recognized by the American Heart Association. The American Heart Association recognizes us as one of only 25% of hospitals in the U.S. qualified to perform emergency cardiac catheterization.A dedicated heart center. Our Zazulia Heart and Vascular Center is an inpatient unit for people with heart conditions. It features cardiac catheterization labs, a critical care unit and a cardiac rehabilitation center.
Condition
Conditions/Services/Treatments Page
Aortic Aneurysm or Aortic Disease
Our heart and vascular experts have the diagnostic tools to catch aortic disease early. And we're skilled at the advanced treatments for aortic disease, keeping your heart in good hands.What Is Aortic Disease?Aortic disease is a serious cardiovascular (heart and blood vessel) disease. It occurs when your aorta becomes weak or injured and a balloon-like bulge called an aneurysm"forms.Your aorta is the main artery that carries blood from your heart to all the organs in your body. If an aortic aneurysm grows, it can tear or burst, which may threaten your life.Most often, aortic aneurysms form in the section of the aortic artery that runs through your abdomen. This type is called an abdominal aortic aneurysm.You can also have an aneurysm in the aortic artery that runs through your chest, which is called a thoracic aortic aneurysm.Our heart and vascular experts have the diagnostic tools to catch aortic disease early. We also have advanced treatments for aortic disease — many of which are minimally invasive.
Aortic Aneurysm or Aortic Disease
Aortic Aneurysm or Aortic Disease
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Leadership Bio
Victoria W. Bayless
Victoria W. Bayless
Victoria W. Bayless is the chief executive officer of Luminis Health. She joined Anne Arundel Medical Center as vice president of Clinical and Support Services in December 2005. She was promoted to chief operating officer in 2006. In September 2009, Tori was named president and chief operating officer and was promoted to CEO in 2011.Tori has more than 25 years of experience in management and leadership roles, specializing in strategic planning, health system operations, community health and outreach, medical staff relations and physician practice management, talent management and business development. Prior to joining AAMC, she was vice president of Clinical Services at MedStar Washington Hospital Center and held several previous roles there since 1993.Tori was recognized by Modern Healthcare magazine as one of 12 national healthcare leaders in the publication's 2007 "Up and Comers" report. In 2007, the Baltimore Business Journal recognized Bayless as one of "40 under 40" business leaders in the region. She is a 2007 graduate of Leadership Anne Arundel and the 2011 recipient of the YWCA’s Tribute to Women & Industry (TWIN) Award.Tori received her Bachelor of Science from Tufts University and her Master of Health Services Administration from The University of Michigan School of Public Health. She also holds a certificate in executive leadership from the Georgetown University Center for Professional Development. She is a fellow of the American College of Healthcare Executives and serves on other non-profit boards. Tori resides in Arnold, Maryland with her husband and their two children.
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