- General Page - Tier 2
- General Page - Tier 2
- General Page - Tier 2We want to encourage you, as a patient at Luminis Health, to speak openly with your health care team, take part in your treatment choices, and promote your own safety by being well informed and involved in your care. Because we want you to be a partner in your care, we want you to know your rights as well as your responsibilities during your stay at our hospital. We invite you and your family to be active members of your care team. Descargar derechos de los pacientes de AAMC y aviso de no discriminación.YOU HAVE THE RIGHT TO: Receive considerate, respectful, and compassionate care. Receive safe care without neglect and abuse. Abuse includes verbal, mental, physical or sexual abuse. An exam and treatment for emergency medical conditions and labor. Be free from restraints and seclusion unless needed for safety. Know the names and jobs of the people taking care of you if staff safety is not a concern. Have respect shown for your personal values, beliefs, and wishes. Be called by your proper name and pronoun of choice in an environment that maintains your dignity. Be treated without discrimination based on race, color, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, physical or mental disability, religion, language, or your ability to pay. Have a family member or person of your choice and your personal doctor notified of your admission to the hospital. Receive a list of protective and advocacy services when needed. Ask for a cost estimate of your care if it does not slow down your care. Receive information in a way that you understand for free. This may include: Sign language and someone who speaks and understands your language Other formats like large print, braille, audio recordings, and computer files Vision, speech, hearing, and other temporary aids as needed Receive information from your doctor about your diagnosis, prognosis, test results, and outcomes of care. Access your medical records according to the Health Insurance Portability and Accountability Act (HIPAA). Be involved in decisions about your care including your discharge plan. You will be told of your discharge in a timely manner. Before your discharge, you will receive information about follow-up care. Be screened, assessed, and treated for pain. Refuse care. We are not responsible for any medical issues that occur if you refuse care. Let someone stay with you ( see our visitation policy). You may choose who may visit you. You may also change your mind about who may visit. Choose someone to make health care decisions for you if you cannot. Make or change an advance directive. We can give you information on advance directives. We can also help you complete an advance directive if you do not have one. Give written permission before receiving non-emergency care. We will tell you the benefits and risks of the care. We will advise you of options, along with benefits and risks if any. Agree or refuse to take part in medical research. Agreeing or refusing will not affect your care. Allow or refuse any images of you for reasons other than your care. Expect privacy and confidentiality in care discussions and treatments. You have the right to a copy of your medical records and to request changes to those records. You have the right to request who has seen your personal health information. Contact Medical Records for more information. Receive a copy of the HIPAA Notice of Privacy Practices. Discuss ethical issues with the Ethics Service. The operator or staff can call the Ethics Service for you. Receive spiritual services from Staff Chaplains or your own clergy by calling the operator or asking staff to assist you. File a complaint and have the complaint reviewed. Filing a complaint will not affect your care. Talk to your doctor, nurse, or department manager if you have a concern. You may also contact our Patient Relations team at 443-481-6890 or [email protected]. If your concern is not resolved to your liking, you may also contact: Maryland Department of Health Office of Health Care Quality 7120 Samuel Morse Drive, Second Floor Columbia, MD 21046 410-402-8015 or 877-402-8218 Maryland Department of Health website The Joint Commission The preferred method for submitting a complaint to the Joint Commission is online using the Joint Commission's safety event reporting form. Mail: Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard Oakbrook Terrace, Illinois 60181 The care you receive depends partially on you. Therefore, in addition to the Patient’s Rights, you have certain responsibilities. These responsibilities are presented to you in the spirit of mutual trust and respect. YOU ARE EXPECTED TO: Give complete and accurate information, including your full name, address, telephone number, date of birth, Social Security number, insurance carrier and employer when it is required. Provide the hospital or your doctor with a copy of your advance directive if you have one. Provide complete and accurate information about your health and medical history. This includes your current condition, past illnesses, hospital stays, medicines, vitamins, herbal products, and any other matters of your health, including perceived safety risks. Ask questions when you do not understand information or instructions. If you believe you cannot follow your treatment plan, you are responsible for telling your doctor. You are responsible for outcomes if you do not follow the care/treatment plan. Actively participate in your pain management plan and let your doctors and nurses know how well it’s working. Leave valuables at home. Bring only necessary items for your hospital stay. You are responsible for your own belongings. Treat all hospital staff, other patients, and visitors with courtesy and respect; follow all hospital rules and safety regulations; and be mindful of noise levels, privacy, and number of visitors. Threats will not be tolerated. Provide complete and accurate information about your health insurance coverage and pay your bills on time. Keep appointments, be on time, and call if you cannot keep your appointments. Not take pictures or record staff in any way without their permission. Most importantly, it’s your responsibility to inform us if you believe any of your rights have been or may be violated. You may do this at any time by calling our Patient Relations team at 443-481-6890 .
- General Page - Tier 2Directivas Anticipadas en español Descargue nuestro paquete de información para directivas anticipadas en español.Prepare for the FutureWhile death is a natural part of life, many people find it hard to bring up end-of-life discussions with their loved ones and even their doctors. But it can save you and your family a lot of headaches and heartaches in the future., Support for End-of-Life IssuesIf you've been diagnosed with a life-threatening or life-limiting condition, you may need help coping emotionally. Counseling helps many people. Anne Arundel Medical Center has professionals who are trained and experienced in helping people cope with end-of-life issues.A support group can offer a chance to share your feelings and concerns with others who understand. Many people find comfort and answers through a support group.If you're in crisis, call for help now. You can call the 988 Suicide & Crisis Lifeline, available by dialing 9-8-8.The Anne Arundel County Mental Health Agency offers a Crisis Warmline 24 hours a day, seven days a week at 410-768-5522. Other hotlines and resources are available for people facing all kinds of issues. Palliative Care or Hospice?Many people don't understand the difference between palliative care and hospice. Hospice provides care and support for people who are very near the end of life, when recovery is no longer possible. Patients and their families can often benefit from hospice care at home or in a health care facility.Palliative care is for anyone with a serious illness or condition, whether or not it's life threatening. It helps you cope with living with your condition, through pain control, medication management and other support. You can benefit from palliative care while you're being treated.
- General Page - Tier 1*Luminis Health uses a third party event registration service. Please note that EventBrite will be facilitating the event registration process and will handle any personal information collected in accordance with the EventBrite Privacy Policy. , Screening and Prevention ProgramsFree Breast and Cervical ScreeningsYearly breast exams, mammograms and Pap screenings can help detect breast and cervical problems early - when they are most treatable. We are making it easier for many women in the area to access these life-saving screenings!Women in Maryland may qualify for free breast exams, mammograms and Pap tests if they meet the following requirements:Maryland residentWomen ages 40 or olderUninsured, underinsured, or insured but not screenedLimited incomeFor more information or to register, contact us at 301-552-7724.Free ColonoscopyColorectal cancer is often preventable and curable. However, it is the second leading cause of cancer deaths in Maryland. To help address this concern, Doctors Community Medical Center provides free colonoscopies. Community members may qualify for free colonoscopies if they meet specific program requirements:Prince George’s County residentsAge 50 or olderAge 50 or younger with a family history of colorectal cancerUninsured or underinsuredAll colonoscopies are performed by experienced gastroenterologists at Doctors Community Medical Center.For more information, please call 301-552-7705 or 301-324-4968.Free MammogramsEarly breast cancer detection saves lives. With regular breast screenings, you can detect breast cancer earlier – when it is most treatable.Doctors Community Medical Center for Comprehensive Breast Care is dedicated to accurately diagnosing and effectively treating women who have breast cancer. If you answer yes to the following questions, you may be eligible for a FREE mammogram.Are you a Prince George’s County resident?Are you uninsured, underinsured or low-income?Are you between the ages of 40 and 65?If you meet these criteria, call us today to schedule your appointment.Contact: For more information, please call 301-552-8524.Diabetes Prevention ProgramDesigned to help you understand diabetes and give you tips and tools to keep those lifestyle changes in your regular routine, this 12-month, medically supervised program will help you: Learn to eat more healthfullyIncorporate moderate physical activityManage stressStay motivatedSolve problems that can get in the way of your healthy lifestyleFor more information and to register please contact the Diabetes & Nutrition Education Center at 240-696-5025. Register on Eventbrite. Once registered please print and complete enrollment forms and fax to us at 301-552-7882, or you may email them to [email protected] more information and to register please contact the Diabetes & Nutrition Education Center at 240-696-5025.