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At Luminis Health, our focus is to keep you and your loved ones healthy. To make sure that we give you the best possible patient experience, we partner with Press Ganey to conduct patient satisfaction surveys. Press Ganey administers all parts of the survey and we receive only aggregate data, ensuring that your privacy is maintained throughout the process.
Choosing the right doctor is important. This is why we provide you with access to our patient satisfaction scores, in the form of star ratings. Our hope is that you can use these ratings to help you choose the doctor who’s right for you.
What Ratings are Displayed?
While we do receive and respond to reviews on third-party sites, such as Facebook, Google and Healthgrades, the ratings we display here come from Press Ganey data only. Using Press Ganey scores ensures the data comes from patients we treat. We post both positive and negative reviews. We do not post any vulgar or libelous comments, nor anything that compromises patient privacy.
How Are Our Providers Rated?
Within a few days after your doctor’s visit, you will receive either a paper or electronic Press Ganey survey. On this survey, there are three questions that pertain specifically to your provider:
What number (from 0-10) would you use to rate this provider?
Did the provider show respect for what you had to say?
Did the provider explain things in a way that was easy to understand?
We use the responses to these questions to calculate star ratings for each provider.
Why Aren't There Ratings For All Providers?
Ratings will only appear on our employed providers’ profiles who have 30 or more survey responses from Press Ganey. As we update this data monthly, any provider who reaches 30 reviews will have a star rating added to his or her profile.
Knowing that the overall patient experience can often impact perception of care, we are already hard at work to improve all aspects of your patient experience.
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Check in with Your Family Doctor Even if you feel healthy, you should see your primary care doctor at least once a year. By monitoring your health over time, your primary care doctor notices early signs of problems. We can help you prevent diseases, like diabetes or heart disease, before they start. If you don't have a primary care provider, you can find one here . Quit Smoking If you're thinking it's too late for you to quit, think again! According to the Centers for Disease Control, once you've stopped smoking for three to six years, your added risk of coronary heart disease drops by half. And by the time you've gone five to ten years without smoking, your added risk for many cancers also halves. You'll also have seriously reduced your risk of heart attack and stroke. Ready to add years to your life? Call Maryland's hotline, 1-800-QUIT-NOW, or check out resources at smokefree.gov . Learn how Luminis Health can help you take the first step, call 443-481-5366 . Because it's always easier to do hard things when you have friends around you! Keep up to Date on Routine Cancer Screenings Routine cancer screenings let your doctor catch cancers at an early stage when they're easiest to treat. Some screenings even catch precancers, letting you remove cells before they turn into cancers. Pretty amazing, right? At Luminis Health, we offer cervical, breast, colon and lung cancer screening, based on age and risk factors. We also offer low-cost and free screenings for those who need them. Check with your doctor about which cancer screenings you should receive. Get Outside Getting outside has benefits for your mental and physical health. Sunlight, fresh air and a stroll among the trees can boost your mood. Plus, if you're outside cycling, walking or jogging, you're also getting major heart health benefits. Boost Your Immune System with Vaccines You might hit the gym to work out your muscles, but your immune system needs training too. Vaccines help your immune system recognize and attack dangerous viruses in case you're exposed in the future. Your primary care doctor can check to see if you're up to date on your recommended vaccines. Luminis Health offers flu and COVID vaccine clinics with partner community organizations, schools, residences and faith-based groups. Check out our calendar to find out about vaccine clinics near you. Get Enough Sleep Poor sleep doesn't just make you grumpy. People who consistently don't get enough sleep have a higher risk of chronic diseases, including diabetes, obesity, heart disease and depression. To improve your sleep, aim to go to bed at the same time every night and avoid screens two hours before bed. Limiting caffeine in the afternoon, reducing alcohol and getting exercise in the day can also help you sleep more soundly. And Yes, Eat Your Veggies Improving your diet doesn't have to be complicated. It simply means upping the veggies, fruits and lean protein in your diet — all while reducing fried foods, processed foods and sweets. Once you open your horizons to new recipes and seasonings, you'll discover healthy meals are both flavorful and satisfying. Move over boring meatloaf, hello grilled salmon with mango salsa and greens! Learn more about our nutrition services . Overwhelmed? Take It One Day at a Time woman meditating on a patio outdoors Changing your daily health habits can feel daunting. But you don't have to change everything at once. Instead, focus on a change you can make today — like quitting smoking or getting outside every day. Then, you can add on other lifestyle changes when you're ready. Talk to your friends and family about your goals so they can support you. And remember, your Luminis Health providers are here to help, and we're cheering you on, too!
Our Top Tips for Living a Healthy and Happy Life
Your health is influenced by the dozens of decisions you make each day — day after day, week after week. Choices like cooking at home instead of ordering pizza, going for a walk on a sunny day and hitting the sack a little earlier.
Ready to make your health a priority? Here are our top tips to prevent disease, increase your energy, and feel better.
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Ethlyn Carroll of Mechanicsville, Md., underwent several surgeries for gynecological cancer in 2021. After feeling unheard by her physician, Ethlyn decided to contact Dr. Monica Jones, chair of Women’s and Children’s services for Luminis Health.
“I sought a second opinion, and I am so glad I did. Dr. Jones and her team welcomed me,” Ethlyn says.
Dr. Jones referred Ethlyn to radiation treatment at the DeCesaris Cancer Institute (DCI). Instead of driving one hour each way from her home to DCI, Ethlyn and her husband decided to stay at the Hackerman-Patz House, an affordable accommodation option for LHAAMC patients.
“Ms. Cati Revelle [manager of the Hackerman-Patz House] welcomed us with open arms,” Ethlyn says.
Before starting radiation treatment, Ethlyn had a simulation done by Radiation Therapist Leah Vinson. “She was so warm and loving. I thought this is the way everyone should be treated,” Ethlyn says.
Ethlyn and her husband go home on the weekends and enjoy being active members of their church, including through virtual bible study and Sunday service. Ethlyn is also a writer. She is working on her second book of poetry.
Throughout this journey, Ethlyn says God and her husband have been her source of strength. “No one can take care of me like my husband, Gary, can.”
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Each cancer journey is unique. At Luminis Health, we want to shine a light on these journeys from the perspective of our own patients. That’s why we’ve started this new series – bringing hope and comfort to those who have been touched by cancer.
Donald Cosden’s story:
In July of 2020, I developed a stomach ailment that came on quickly and was excruciating. My primary care physician did a blood test and found that my bilirubin and other markers were off the chart. He told me to get to the Luminis Health Anne Arundel Medical Center (LHAAMC) emergency department as soon as possible. Scans showed a mass on the head of my pancreas that was closing off my bile duct. A specialist did a biopsy that determined it was pancreatic cancer.
I set up treatment at LHAAMC right away. But there was an interesting detour: a good friend who was connected to Johns Hopkins Hospital suggested I go there for a second opinion. They did more scans and developed an initial plan of attack. It was clear that I was in for lengthy chemo treatments. But the doctor encouraged me to make plans to be treated at LHAAMC because I would receive the same excellent treatment and wouldn’t have to drive to Baltimore. So I came back to LHAAMC and started treatment right here at home.
The first regimen didn’t work out, so I was switched to another, which had a better effect. My blood markers dropped way down to the range of a healthy person. Then came radiation. Everyone at the treatment and infusion center at LHAAMC were great. I can’t thank them enough for making my experience more tolerable.
My wife has been incredible at taking care of me, and we get along amazingly well. I also have a great network of close friends, since I’ve lived in this area my whole life. I don’t think I could have been in better place. I felt like that all along—fortunate to live in the area and receive the high-quality care from the team at LHAAMC.
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Luminis Health Easton Pavilion
28438 Marlboro Ave., Easton, MD 21601
Primary Care
Cardiology
Breast Care
Gynecologic Oncology
General Surgery
Weight Loss Surgery
Orthopedics
Diabetes and Endocrinology
Maternal Fetal Medicine
Women's Pelvic Health
Physical Therapy
Imaging
Conexus Laboratories Easton Patient Service Center
, Luminis Health Kent Island Pavilion
1630 Main St., Chester, MD 21619
Primary Care
Ob-Gyn
Physical Therapy
Imaging
Conexus Laboratories Kent Island Patient Service Center
Heart Surgery
, Luminis Health in Centreville
202 Coursevall Drive, Centreville, MD 21617
Primary Care
Cardiology
Ob-Gyn