General Page - Tier 2
If you received treatment at one of our hospitals or practices, you may need copies of your medical records. You have the right to review and receive a copy of your medical records.
The Health Insurance Portability and Accountability Act (HIPAA) includes federal laws to protect the privacy of your health information.
Notice of Privacy Practices / Notificación de Prácticas de Privacidad
About HIPAA
General Page - Tier 2
Language assistance services are provided in the following: Amharic ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ LHAAMC Patient Relations 443-481-6890. Arabic Patient Relations 443-481-6890. 443-481- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 6890 Bassa Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá Patient Relations 443-481-6890. Chinese 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 Patient Relations 443-481-6890. Farsi توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما .تماس بگیرید Patient Relations 443-481-6890. French ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le Patient Relations 443-481-6890. Gujarati સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો LHAAMC Patient Relations 443-481-6890. LHDCMC Patient Relations 301-552-0899. Hatian-Creole ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele Patient Relations 443-481-6890. Ibo Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na call Patient Relations 443-481-6890. Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. Patient Relations 443-481-6890. Portuguese ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para Patient Relations 443-481-6890. Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните Patient Relations 443-481-6890. Spanish ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al Patient Relations 443-481-6890. Swahili KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simuPatient Relations 443-481-6890. Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa Patient Relations 443-481-6890. Urdu خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال Patient Relations 443-481-6890. Vietnamese CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọ i số Patient Relations 443-481-6890. Yoruba AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi Patient Relations 443-481-6890.
Luminis Health complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression (LGBTQ), physical or mental disability, veteran or military status, ability to pay or any other basis prohibited by federal, state, or local law.
Luminis Health:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
If you need these services, contact Patient Relations at 443-481-6890 during business and the Hospital Administrative Coordinator at 443-481-5909 (LHAAMC) or 240-965-8445 (LHDCMC) during nonbusiness hours.
Any member of your care team may also assist with obtaining appropriate services.
If you believe that Luminis Health has failed to provide these services or discriminated in another way on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression (LGBTQ), disability, veteran or military status, or any other basis prohibited by federal, state, or local law, you can file a grievance with:
Patient Relations Department 2001 Medical Parkway, Annapolis, MD 21401 (LHAAMC) and 8118 Good Luck Road, Lanham MD 20706 (LHDCMC)Phone: 443-481-6890Fax: 443-481-1334Email: [email protected]
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Patient Relations staff is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Ave., SW Room 509F, HHH Building Washington, DC 20201 800-368-1019 PHONE 800-537-7697 TDD Complaint forms are available at HHS.gov/OCR/Office/File/Index.html
General Page - Tier 1
We’re learning more about this virus every day, and it will continue to impact the way we deliver care. Stay safe and informed.
General Page - Tier 2
What is EpicCare Link? EpicCare Link is a free, web-based portal offering physicians secure access to their patients’ medical records, 24/7. Access includes: Patient demographics and visit information Lab results Diagnostic imaging results and PACS images Scanned/Imported documents Inpatient and outpatient record data from physicians using Epic Electronic Medical Record Notification of important patient events: test results, hospital admissions, discharges, and ER visits Convenient messaging between physicians New user request for EpicCare Link New practices are required to fill out a Practice Agreement Form. The practice administrator is required to fill out a Site Administrator Form to request access to EpicCare Link. Please Navigate to Request New Account for EpicCare Link https://epiccarelink.aahs.org/ECLPRD/common/epic_login.asp and click “Request New Account".
General Page - Tier 1