- General Page - Tier 2How to Look Up Patient Experience and Other Quality Data Various third-party groups report on patient experience and other data related to hospital quality. Below, you'll find some of the most common quality measures we track., Related Patient Experience ResourcesAt Luminis Health, we hold ourselves to the highest standards of care. You should hold us accountable, too. The experience you have with your health care system should be a good one. The best way for us to know how good your experience was is to ask. We are committed to the goal of zero preventable harm. This mission guides how we care for every patient and fosters a culture of safety where preventable harm is not acceptable.What is Patient Experience?The patient experience at Luminis Health is the sum of every interaction—shaped by our mission, vision, and RISE values—that fosters trust, dignity, and empowerment throughout a patient’s journey.Mission: We deliver respectful, inclusive, service-driven care that adapts to meet the unique needs of the individuals who make up our communities.Vision: To create a healthcare experience where every patient and family feels supported, cared for, and included.Our Promise to You – Our Values in ActionRespect: We will give you and your loved ones our full attention, treat you with dignity, and ensure you feel like the most important person in the room.Inclusion: We will listen to your concerns, respect your perspective, and include you in decisions about your care.Service: We will work as a team to provide timely, compassionate care tailored to your unique needs. We will anticipate your needs and be here to help.Excellence: We will continually seek ways to improve your care experience, strive to exceed your expectations, and always give our best to support your health and well-being., What to Know About Patient SafetySafety is our priority and we've embedded it in our culture. Everyone has a role in making health care safe. We encourage you, the patient, to be an active, involved and informed member of your health care team.Here are some ways to do that:Speak up if you have questions or concerns and, if you don't understand, ask again. It's your body and you have a right to know.Pay attention to the care you are receiving. Make sure you're getting the right treatments and medications from the right health care professionals.Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan.Ask a trusted family member or friend to be your advocate.Know what medications you take and why you take them. Medication errors are the most common health care mistakes.Use a hospital, clinic, surgery center or another type of health care organization that has undergone on-site evaluation against established quality and safety standards, such as that provided by The Joint Commission.Participate in all decisions about your treatment. You are the center of the health care team.If you have concerns about patient care or safety in one of our hospitals, contact our patient relations office at (443) 481-6890 for AAMC and (301) 552-0899 for DCMC.0
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- ServiceGeneral Page - Tier 2Why Luminis Health Age Friendly Pioneer Award Logo Luminis Health Anne Arundel Medical Center (LHAAMC), a trailblazer in age-friendly care, is one of only five health systems nationwide to receive the prestigious Age-Friendly Health System Pioneer designation by the Institute for Healthcare Improvement . This national recognition highlights our ongoing commitment to enhancing care for older adults through a proven, evidence-based model., 4Ms Framework Diagram Luminis Health joins the growing movement of health systems dedicated to improving care for older adults through the 4Ms framework :, Acute Care for Elders (ACE Unit) Ace Award Logo The ACE Unit at LHAAMC is a 30-bed unit that specializes in treating acute illnesses with a geriatric-centered approach. The ACE Unit’s goal is to help older adults recover from their acute illness or injury, maintain their strength and mobility, and avoid functional loss associated with hospitalization. There are fewer than 75 ACE Units in the country that offer this type of specialized care.The Age-Friendly Care program, formerly known as Acute Care for Elders (ACE) program, was established at Luminis Health Anne Arundel Medical Center (LHAAMC) to improve the experience of older adults during and after hospitalization. We focus on the unique care needs of older patients. Together, we are setting the standard for age-friendly care across the region.0
- Women's Health, Pregnancy & BirthGeneral Page Tier 3BlogWhether you’re just beginning to think about pregnancy or actively planning, it’s never too early to begin preparing for a baby. One of the best places to begin is by focusing on your own health. Making sure you are healthy before pregnancy can help support a smoother pregnancy and give your baby the best possible start. It’s common to feel unsure even before you start thinking about pregnancy. Taking a few proactive steps to improve your health early can make a significant difference. Start with your provider Stay up to date on regular Gyn care, including routine Pap smears Schedule a preconception checkup. Review medications and update vaccinations. Manage chronic conditions like diabetes or high blood pressure. Discuss your family health history. Fuel your body Begin a prenatal vitamin with 400–800 mcg of folic acid. Eat a balanced diet rich in fruits, vegetables and whole grains, along with nutrient-dense proteins (like beans, nuts, lentils and lean meats), iron-rich foods and healthy fats. Limit caffeine (generally under 200 mg per day, about 1–2 cups of coffee). Adopt healthy habits Stop or drastically reduce smoking or vaping and avoid alcohol or drugs. Aim for 30 minutes of movement each day, like walking, yoga, swimming or dancing — and build a routine that feels sustainable for you. Aim for 7–9 hours of sleep each night. Maintain a healthy weight. Your emotional well-being matters just as much as your physical health. Address stress, anxiety, or depression with your provider, and build a strong support system with family and friends before, during, and after pregnancy. When you do get pregnant, early and consistent care is more urgent than ever. A new report from Centers for Disease Control and Prevention found that a quarter (25%) of women delay prenatal care. No prenatal care raises the risk of maternal mortality. That’s especially concerning in Prince George’s County, where 8 out of 10 women leave the county to deliver their babies, and the maternal mortality rate for Black women is 50% higher than the national average. A new support option in Prince George’s County Luminis Health is proud to launch the Start Well: A Luminis Health Preconception Program. Led by registered nurses, midwives and doulas, these small, cohort-based groups connect participants with others navigating similar questions and experiences. Sessions include education and on-site health screenings such as A1C testing, diabetes risk assessment, nutrition counseling and blood pressure checks. Thanks to a generous grant from the Greater Washington Community Foundation, the program is free and no insurance is required. Classes begin in July, and enrollment is now open. You’re invited to a Community Baby Shower As part of Black Maternal Health Week, Luminis Health will host its third annual Community Baby Shower on Saturday, April 11, from noon until 4 p.m. at Reid Temple A.M.E. Church in Glendale. The event is dedicated to celebrating and supporting parents and those considering having children in the Prince George's County community through: Educational presentations on pregnancy, maternal mental health, and lactation. Local vendors offering baby essentials and supportive services A raffle for a car seat and stroller. Diaper and other baby giveaways. The Community Baby Shower is free and open to the public and is designed for expectant mothers and pregnant people and new moms and parents with babies up to age 2. New Women’s Health Pavilion on the way Luminis Health’s ongoing commitment to maternal health is just getting started. In the coming weeks, we will break ground on our new Women’s Health Pavilion on the campus of Luminis Health Doctors Community Medical Center in Lanham. The pavilion will include inpatient obstetric services, including labor, delivery, and postpartum care. These expanded services are scheduled to launch in 2028. Once fully operational, we look forward to delivering 2,000 babies each year, providing families with high-quality care close to home. By expanding access to comprehensive women’s health services, we can help reduce maternal and infant mortality rates in our community and build healthier, thriving families for generations to come. Authors Kelley Robinson, CNM, PHD, CNE is lead certified nurse midwife at Luminis Health supporting CenteringPregnancy.0
- Why Choose Luminis Health for Spine Surgery?Our board-certified spine surgeons use advanced imaging technology and surgical techniques to fix the root cause of back pain instead of merely the symptoms.We use leading techniques and a team approach to deliver treatment that helps you get the relief you need.Trust us for your care because we offer:The latest surgical techniques. We offer the most advanced types of surgery available, both in the hospital and at our ambulatory surgery center locations. This often means a shorter stay — in some cases you leave the same day — and faster recovery.Advanced technology. We also have state-of-the-art technology that enables us to use less invasive approaches. Take our O-arm 3D surgical navigation system. This provides live 3D navigation during surgery. It allows surgeons to operate with greater precision and eliminates the need for multiple x-rays during an operation.High-quality, low-cost care. While we offer expert spine surgical care, we consistently do so at a cost lower than the Maryland hospital average.A spine surgery nurse navigator. This trained professional arranges and coordinates each step in your treatment plan. Your nurse navigator may set up appointments and keeps your referring doctor up to date on your progress.Presurgery preparation. Not knowing what to expect in the hospital or during recovery can make you or your family anxious leading up to surgery. That's one reason we offer classes where you find out what you can do to prepare ahead of time and why physical therapy afterward is so important. Plus, your care partner finds out how they can support you throughout your care journey. We offer both daytime and evening classes so you can choose the option that best fits your schedule.Patient- and family-centered care. Our surgeons firmly believe that actively participating in your care gives you the best results possible. So not only do we create a personalized treatment plan for you, we involve you in each step. We also do everything we can to minimize stress on you and your family before and after your operation.TreatmentConditions/Services/Treatments PageFrom complex traumatic spine injuries to herniated disks, we have the surgical expertise to help end your back, neck and radiating pain.Common Reasons for Spine SurgeryMost back, neck and radiating pain can be treated without surgery. But when debilitating pain becomes a part of your daily life, our spine care experts can help you find relief.We can tell when you're a good candidate for spine surgery. Plus, we're experts at judging which type of surgery is likely to provide the best results in your individual situation.Conditions requiring spinal surgery may include:Arthritis/degenerative disc disease. As we get older, the cushion-like discs that separate the bones in our spine become flatter and more brittle. This can allow the bones to make slight, abnormal movements, irritating surrounding muscles, joints and nerves.Instability/spondylolisthesis. In this condition, one of the bones in your spine — called a vertebra — slides forward, out of its normal position.Fractures and trauma to the spine.Ruptured or herniated disc. The discs that separate the bones of our spine are a bit like jelly doughnuts. As we age, sometimes one of the discs weakens and breaks open, releasing some of the "jelly." When the jelly bulges out, it can put pressure on a nearby nerve.Spinal deformities. This can include scoliosis and kyphosis.Spinal tumors. This type of surgery requires a high degree of precision to remove as much of a tumor as possible without injuring the spinal cord and nearby nerves.Spinal stenosis. In your spine, there are openings where nerves pass through. These openings can grow narrower, putting pressure on the nerve.0
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