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Q & A with Tamiko Stanley, AAMC’s new manager of Diversity and Inclusion
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In September 2017, Tamiko Stanley joined Anne Arundel Medical Center (AAMC) as manager of Diversity and Inclusion. This is a new position for AAMC, created as a result of the work of the Board of Trustee’s Health Equity Task Force — dedicated to eliminating health disparities in our community, and strengthening AAMC’s commitment to diversity and inclusion in the workplace.
Tamiko comes to AAMC from Pittsburgh, Pa., where she worked in the diversity field for a number of large organizations, including FedEx Supply Chain, the City of Pittsburgh and the Pittsburgh Pirates. In this Q&A, Tamiko shares her perspective on and aspirations for her new role.
What does your role as manager of Diversity and Inclusion (D&I) mean to you?
My role as the head of D&I means a great deal to me. I’m helping us do our part in reducing health disparities, and ensuring a culturally competent workforce that reflects the communities we serve. And helping to build and foster a workplace where all employees feel valued. I’m proud to be a part of an organization committed and dedicated to this mission.
What does D&I mean?
D&I means the opposite of indifference about difference. It means being intentional about difference. Fundamentally, diversity is people who offer difference in ethnicity, gender, culture and values. Inclusion is the action-orientated piece to diversity. It is the act of bringing together these differences and harnessing the power they bring. It is done by encouraging involvement and giving voice to all perspectives in order to contribute to the collective.
Why is it important in an organization?
The relationship between success and effective D&I is proven. D&I produces a more creative and innovative workforce that delivers effective, efficient and impactful solutions. Specifically in health care, culturally competent interaction and culturally customized care make each patient, family, colleague and community encounter better. At the core of it all, it’s the right thing to do, the smart thing to do, the responsible thing to do, and the only business-sensible thing to do for future success.
How do we begin to practice and implement D&I strategies at AAMC?
Our strategy will start with equipping our personal tool boxes, so that we each can contribute to fostering inclusion. That starts with dialogue. The overall goal is for diversity and inclusion to be integrated into what we do every day.
Are other organizations engaged in similar initiatives?
If you look at the world’s most successful companies, you’ll find a successful D&I strategy embedded in those organizations. We’ll learn from those organizations and benchmark ourselves for success.
How will we know if those strategies are working?
Success will come in many forms, both tangible and intangible. Tangible goals include increased diversity in the organization and more diverse applicant pools for positions. More diversity in position promotions and more diverse vendors, as well as increased patient and community satisfaction. Perhaps even more importantly, we’ll see intangible impact. There will be more inclusive work groups, more freely shared ideas, and innovation in unplanned and unforeseen places. We’ll see more shared experiences and openness from all members of different cultures, background and orientation.
There will be times of evaluation, reassessment and realignment. But we’ll know our strategies are working by making continuous progress toward our goals and, ultimately, accomplishing those goals.
How does AAMC’s focus on D&I impact the community at large?
Our D&I efforts will have positive impact on the community. We’ll look to the community for feedback, guidance and support. And we’ll continue to strengthen our community partnerships for enhanced recruitment and hiring practices, supplier diversity initiatives and much more. Ultimately, we’ll prioritize and respond to the changing and culturally specific needs of our community.
Why is it important for all employees to be actively engaged in D&I? What responsibility do we have?
We’ll only go as far as the participation of our employees take us. We each have a responsibility to share our uniqueness and extend the best of what we have to offer. That means participating in awareness events and initiatives, serving on the diversity council or on an event committee, volunteering as a mentor, or any one or more of the exciting opportunities to come.
What are some of the immediate things you’ll be working on? What can we expect in your first year?
Some of our immediate actions will include policy review, data collection for perception and attitude, goal setting for culture development, workforce and supplier diversity, awareness and inclusion initiatives, and identifying members for the diversity council, community partner network, and champions of inclusion committees. Beyond that, we have so much in store. Everyone can expect to feel a slight bit of communication overload as we plan to keep our workforce and community informed on where we’re headed.
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News & Press Releases, Women's Health
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Annapolis OB-GYN Associates Joins Anne Arundel Medical Group
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Annapolis OB-GYN Associates has joined Anne Arundel Medical Group (AAMG), a multi-specialty physician group that is part of Anne Arundel Medical Center. AAMG is one of Maryland’s largest multi-specialty practice groups, providing an array of healthcare services including primary care, women’s health and specialty care.
Annapolis OB-GYN Associates has 18 providers and is a recognized leader in women’s healthcare in the region. The practice has been associated with AAMC since it opened in 1971. Its merger with AAMG was executed in November 2017.
“We’re proud and excited about the addition of Annapolis OB-GYN Associates to the Anne Arundel Medical Group network of premier physicians,” said Peter Odenwald, vice president of Physician Services at AAMC. “Annapolis OB-GYN Associates has established a long-standing reputation in our community. Now, we’re pleased to combine that with Anne Arundel Medical Group’s clinically integrated network as well as Anne Arundel Medical Center’s award-winning women’s care.”
“Joining Anne Arundel Medical Group is a natural step for our practice amidst the changing face of medicine,” said Fred Guckes, MD, President at Annapolis OB-GYN Associates. “The partnership provides us greater resources as well as access to better care coordination for our patients’ healthcare needs.”
Annapolis OB-GYN Associates has locations in Annapolis, Chester, Pasadena and Gambrills. For more information or to schedule an appointment, call 410-573-9530 or visit www.AnnapolisObgyn.com.
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Kent Island Urgent Care announcement
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When we opened Kent Island Urgent Care, the goal was to improve access to basic health care needs for our community. We know that patients have improved care coordination when their care is delivered by a primary care provider, which is why we’ve made the decision to change how we deliver care in the AAMC Kent Island Pavilion. As a result, Kent Island Urgent Care will be closing on December 7, 2018.
Having a relationship with a primary care provider is the best way to prevent serious health issues down the road. In order to make our primary care services as accessible as possible for you and ease this transition, we are taking the following steps to offer the convenience you have come to expect:
Extended office hours in the Kent Island Pavilion for same-day sick appointments. When you’re sick or suddenly don’t feel well, you want to see someone right away. To accommodate this need, we’ll be offering same-day sick appointments during extended hours starting Dec. 11, 2018. This will include additional evening hours Monday-Thursday and Saturday morning. Kent Island Primary Care and Eastern Shore Primary Care are both located in the AAMC Kent Island Pavilion.
New primary care providers on the Shore. We have a new primary care provider starting in the pavilion on Dec. 12, 2018 and are actively recruiting for additional primary care providers to the Kent Island Pavilion and other locations on the Eastern Shore.
With five primary care offices located in Kent Island, Centreville, Easton and St. Michael’s, we are still able to offer you convenient access to care, close to home. You can call your preferred office to make an appointment and your records from Kent Island Urgent Care will transfer automatically. If you need help finding a provider or location, please call 443-481-5555 or visit askAAMC.org/Findadoc.
In addition, we have plans to renovate the current urgent care space in order to bring a new AAMG Physical Therapy clinic to Kent Island. We anticipate that clinic opening within the next 18-24 months.
We know you have choices in health care providers. It’s our privilege to serve you and we hope you’ll continue to choose Anne Arundel Medical Center services for your health care needs.
Learn more about Kent Island Primary Care and Eastern Shore Primary Care.
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News & Press Releases
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Anne Arundel Medical Center Receives an ‘A’ for Patient Safety by the Leapfrog Group
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Anne Arundel Medical Center (AAMC) was awarded an ‘A’ from The Leapfrog Group’s Fall 2018 Hospital Safety Grade. The designation recognizes AAMC’s efforts in protecting patients from harm and meeting the highest safety standards in the U.S.
The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering consumers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Safety Grade assigns an A, B, C, D or F grade to hospitals across the country based on their performance in preventing medical errors, infections and other harms among patients in their care.
“Every day people are faced with the important decision of where to receive medical care,” said Victoria Bayless, AAMC president and CEO. “This designation illustrates that patient safety is ingrained in our culture and it also recognizes the strides we have made to streamline processes to offer safe, high-quality care. Patients can trust that when choosing Anne Arundel Medical Center they are receiving the best care available.”
“Leapfrog’s Hospital Safety Grades recognize hospitals like Anne Arundel Medical Center that focus on advancing patient safety,” said Leah Binder, president and CEO of The Leapfrog Group. “This ranking provides an important resource for patients, and a benchmark for hospitals, to determine how care at one hospital compares to others in a region. Hospitals that earn an A Hospital Safety Grade deserve to be recognized for their efforts in preventing medical harm and errors.”
Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and grades are free to the public.
AAMC was one of 855 hospitals across the U.S. awarded an A in the fall 2018 update of grades. To see AAMC’s full grade details, and to access patient tips for staying safe in the hospital, visit www.hospitalsafetygrade.org.
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News & Press Releases
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Free flu shots available to public
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Have you gotten your flu shot yet? If not, AAMC is offering free flu shots for community members who are 18 and older through Nov. 27.
Stop by one of our free flu vaccine clinics on the first floor of the hospital’s North Pavilion, 2001 Medical Parkway, Annapolis:
Wednesday, Nov. 7, 7 am-midnight
Thursday, Nov. 8, 7 am-8 pm
Saturday, Nov. 10, 7 am-3 am
Monday, Nov. 12, 7 am-4 pm
Tuesday, Nov. 13, 4 pm-midnight
Wednesday, Nov. 14, 7 pm-3 am
Thursday, Nov. 15, 7 am-4 pm
Saturday, Nov. 17, 4 pm-midnight
Sunday, Nov. 18, noon-4 pm
Tuesday, Nov. 20, 8 am-8 pm
Wednesday, Nov. 21, 4 pm-midnight
Saturday, Nov. 24, 8 am-midnight
Sunday, Nov. 25, noon-8 pm
Monday, Nov. 26, 8 am-midnight
Tuesday, Nov. 27, 8 am-midnight
READ MORE: Flu vaccine myths: What’s true, what’s not
Flu symptoms can include fever, headache, coughing, fatigue, and aches and pains. If you get the flu, you can spread it to others even before you have any symptoms.
While the flu shot is not 100 percent effective, it does significantly lower your risk of catching the flu. Flu viruses change often, which is why it’s important to get a yearly flu shot to protect against the current year’s most common flu strains.
READ MORE: Do you have the common cold, or the flu? How to tell the difference
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