- PediatricsGeneral Page Tier 3BlogThere’s often nothing more nerve racking to a parent than dealing with a sick or injured child, especially when it happens after the pediatrician’s office closes. Who do you call? Where should you go? What’s open? These are key questions that race through your mind. One of the best ways to prepare for these unexpected situations is to know your options in advance. When you’re aware of what’s available in your area and how to best utilize each, it eliminates some of the stress felt in the moment. You can then focus your attention on identifying what’s wrong and deciding on the best place to take your child to get the help they need. At Anne Arundel Medical Center, we’re fortunate to have a full-service Pediatric Emergency Department, open 24-7 and supported by a range of specialty services and child-life specialists. Our dedicated team of doctors, nurses and other healthcare providers are trained specifically to treat children, including infants. But the emergency department isn’t always the right place to take your child. And it can be difficult to know when the emergency department is right and when urgent care is best. Here’s a quick guide on where to take your child based on their symptoms: Pediatric Emergency Department Any infant under three months who has a rectal temperature of 100.4˚ or higher Bleeding that can’t be stopped Head injury with loss of consciousness Injury that includes a deformity (such as a broken bone pushing through the skin) Mental health crisis Poisoning Seizures Severe asthma attacks Severe cuts Signs of dehydration (dry lips and mouth, absence of urination, lethargy and confusion) Trouble breathing Urgent Care Center Bumps, minor scrapes and cuts Cough and sore throat Flu and cold symptoms Low-grade fevers, for children over three months old Minor burns Minor earaches Mild vomiting and diarrhea Pink eye Rashes Sunburn Upset stomach Please remember, these are guidelines. If at any point you believe your child has a life threatening emergency, call 9-1-1 immediately. Originally published Jan. 22, 2018. Last updated Jan. 7, 2020.0
- Employee SpotlightGeneral Page Tier 3Blog“I can confidently say that 2019 was a very good year for me,” said Norma Sola. “I got my dream house and I’m happy where I work. I really like working alongside my coworkers. We all communicate well with each other and support each other.” Norma, an environmental attendant, is originally from Nueva Concepción, El Salvador. She moved to the U.S. 22 years ago with her husband. Prior to coming to Anne Arundel Medical Center (AAMC) in 2018, she worked at a senior center for 12 years where she set out to buy her first home. Norma and her husband bought their home in 2019 and, that year, traveled back to her home country to visit family after more than 20 years. In this special year for Norma, she also received AAMC’s Champion Award — an award bestowed monthly to team members who display exceptional service excellence and demonstrate AAMC’s core values, including compassion, trust and dedication. Service excellence During her shift, Norma became acquainted with a patient who was scheduled for surgery. Without family or friends nearby, the patient felt anxious. Familiar with the feeling of not having loved ones close, Norma was touched and felt compelled. Coming into one of her normal shifts, she brought with her a little something extra special. “I was very moved and knew I wanted to do something for the patient,” Norma said. “When my husband brings me flowers – especially orchids – on Mother’s Day or during a special occasion, it always makes me very happy. So I brought the patient some flowers and reminded them that everything was going to work out and that they were not alone.” PRO TIP: “Just because you want something to work out right away doesn’t mean that it’s the right time. Be patient because things always work out.” The interview with Norma Sola was conducted in Spanish and translated into English for this article. If you know a great individual or a fantastic team going above and beyond to make a difference, make sure to let us know! Looking for a career in health care? We invite you to join a diverse and collaborative team of professionals working together to innovate the future of health care for our entire region. Check out our career opportunities.0
- General Page - Tier 2THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Effective Date: April 14, 2003 Revised: June 1, 2022; February 16, 2026 Affiliated Covered Entity Luminis Health, Inc. and its affiliated entities and subsidiaries are under common ownership and control and are organized as a single Affiliated Covered Entity (ACE) for the purposes of the HIPAA Privacy Rule. We will share Protected Health Information (PHI) with each other as necessary to carry out treatment, payment, or health care operations as otherwise permitted by applicable law, or as stated in this Notice. We will do so through access to a shared electronic medical record. Who Will Follow This Notice This Notice applies to Luminis Health, Inc. and all of its subsidiaries, all healthcare professionals authorized to enter information into your chart, all volunteers authorized to help you while you are here, all of our employees and on-site contractors, all departments and units within the hospital, all healthcare students, all healthcare delivery facilities and providers within Luminis Health, and your personal doctor and others while they are providing care at this site. Your doctor may have different policies or Notices regarding your medical information created in their private office or clinic. Our Pledge Regarding Medical Information Luminis Health is committed to protecting your medical information. We understand that medical information about you and your health is personal. We create a record of the care and services you receive at Luminis Health. This Notice tells you about the ways in which we may use and disclose your medical information and applies to all of the records of your care generated and maintained by Luminis Health. It also describes your rights and certain obligations we have regarding the use and disclosure of medical information. We are required by law to: Make sure your protected health information is kept private Give you this Notice of our legal duties and privacy practices with respect to your medical information Notify you if there is a breach of your unsecured protected health information that compromises the privacy or security of your protected health information Follow the terms of the Notice that is currently in effect How We May Use And Disclose Medical Information About You The following categories describe different ways that we may use and disclose your medical information. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of these categories. Information disclosed by us may be redisclosed by the recipient and may no longer be protected by federal privacy laws. Treatment. We may use medical information about you to provide you with medical treatment or services. For example, a doctor treating you for a broken hip may need to know if you have diabetes because diabetes may slow the healing process. We may also share medical information about you with other Luminis Health personnel or non-Luminis Health individuals who may be involved in your ongoing care, such as family members, clergy, or others who provide services that are part of your care, such as therapists or physicians. As part of our Collaborative Care Network, your medical information may be used to facilitate ongoing care management activities. Payment. We may use and disclose medical information about you to bill and collect payment from you, your insurance company, or a third-party payor for the services you received. For example, we may need to give your health plan information about treatment you received at Luminis Health so your health plan will pay us or reimburse you for the treatment. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment. Healthcare Operations. We may use and disclose medical information about you for day-to-day operations. These uses and disclosures are made to enhance quality of care and for certain medical staff activities. For example, we may use medical information to evaluate our services and the performance of our staff in caring for you. Medical information about many Luminis Health patients may be combined to decide what additional services Luminis Health should offer, what services are not needed, and whether certain new treatments are effective. Information may also be disclosed to doctors, nurses, technicians, medical students, and other Luminis Health personnel for review and learning purposes. We may disclose information about you for another hospital’s health care operations if you also have received care at that hospital. We may also include your health information in registry databases to evaluate treatment and outcomes at a state and national level. We may contact you to determine how satisfied you are with our services. We may also disclose information to accrediting agencies which review hospital operations to ensure quality of care. We may also share your information with certain vendors, called business associates, who help us run our organization. We will have a written contract with these business associates that make sure that they also protect the privacy of your information. We take reasonable steps to keep your information private, but it is possible your information may be disclosed during allowed uses and disclosures, or as an unavoidable result of them, for example, others in a waiting room may overhear your name when you are called in for your appointment. Health Information Exchange. We may share information that we obtain or create about you with other health care providers or other health care entities, such as your health plan or health insurer, as permitted by law, through Health Information Exchanges (HIEs) in which we participate. For example, information about your past medical care and current medical conditions and medications can be available to us or to your non-Luminis Health primary care physician or hospital, if they participate in the HIE as well. Exchange of health information can provide faster access, better coordination of care and assist providers and public health officials in making more informed decisions. The Chesapeake Regional Information System for our Patients, Inc. (CRISP) is a regional internet based HIE in which we participate. We may share information about you through CRISP for treatment, payment, health care operations, or research purposes. You may “opt-out” and prevent searching of your information available through CRISP by calling 1-877-952-7477 or completing and submitting an Opt-Out form to CRISP by mail, fax or through their website at www.crisphealth.org. Luminis Health may also participate in other HIEs, including HIEs that allow your provider to share your information directly through our electronic medical record system. For example, if you were seen by a different provider, they may electronically view your information to see the care you were provided at Luminis Health. You may choose to opt-out of these other HIEs by contacting the Luminis Health Health Information Management department. Your choice to opt out will not affect your right to receive treatment by Luminis Health. Photographs, Video and Audio Recordings. We may obtain photographs, video and audio recording of your healthcare treatment at Luminis Health for the purpose of healthcare treatment, payment, and operations, or as otherwise permitted by law. Such photographs, video or audio recordings will not be used for marketing purposes unless you specifically authorize such use. If you do not want photographs, video or audio records made of your healthcare treatment, you may specifically request that such photographs, video or audio records not be made by notifying your physician. Communications. We may use your contact information, such as your email address, to send you general newsletters or announcements about health topics, wellness resources, or events offered by Luminis Health. These communications will not contain details about your care or treatment. You may choose to stop receiving these types of communications at any time by selecting the unsubscribe option that is included in the message. If you opt out of newsletters or similar communications, you may still receive important messages related to your treatment, payment, or healthcare operations, such as appointment reminders or billing information. Fundraising Activities. We may contact you in an effort to raise money for Luminis Health and its non-profit patient care programs and visit you during your in-patient stay. For these purposes, we may use your name, address, phone number, dates of service, the department from which you received treatment or services at Luminis Health, your treating physician’s name, your treatment outcome, and your health insurance status. You may restrict use of your information for these purposes by contacting 888-890-6919 or by email at [email protected]. Your choice to opt out of fundraising communications in no way will affect your right to receive treatment by Luminis Health. Luminis Health Facility Directory. We may include certain limited information about you in the Luminis Health facility directory while you are an inpatient at Luminis Health. This information may include your name, location in the hospital, your general condition (e.g., fair, stable, etc.), and your religious affiliation. The directory information, except for your religious affiliation, may also be released to anyone who asks for you by name. Your religious affiliation may be given to a member of the clergy, such as a priest or rabbi, even if they do not ask for you by name. This is so your family, friends, and clergy can visit you and generally know how you are doing. If you do not want anyone to know directory information about you, if you want to limit the amount of directory information that is disclosed, or if you want to limit who gets directory information, this type of information may be restricted from being released. Please alert the registration staff or your caregiver to request to opt out of the facility directory. Individuals Involved in Your Care or Payment for Your Care. We may release medical information about you to a friend or family member who is involved in your medical care. This includes persons named in any durable health care power of attorney or similar document provided to us. We may also give information to someone who helps pay for your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location. If you are not present or cannot agree or object, we will use our professional judgment to decide whether it is in your best interest to release relevant information to someone who is involved in your care or to an entity assisting in a disaster relief effort. You may request us to restrict sharing of your health status with someone who is involved in your care or for disaster relief efforts. Marketing. We may use your medical information to forward promotional gifts of nominal value, to communicate with you about a service, products and educational programs offered by Luminis Health. We do not share your medical information to any third party for their marketing activities unless you sign an authorization allowing us to do this. Research. We may use and disclose medical information about you for research purposes. All research projects must be approved by a research review board which evaluates the research proposal and establishes standards to protect the privacy of your health information. We may use or disclose your medical information to a researcher preparing to conduct a research project. Organ and Tissue Donation. If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye, or tissue transplantation, or to an organ donation bank as necessary to facilitate organ or tissue donation and transplantation. Workers’ Compensation. We may release medical information about you for Workers’ Compensation or similar programs. These programs provide benefits for work-related injuries or illness. Public Health activities. We may disclose medical information about you for public health activities. These activities generally include the following: To prevent or control disease, injury, or disability To report births and deaths To report reactions to medications or problems with products To notify individuals of recalls of products they may be using To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition To notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect, or domestic violence. We will only make this disclosure if you agree or when required or authorized by law. As Required by Law, Legal Proceedings, Health Oversight Activities and Law Enforcement. We may disclose your health information when we are required to do so by federal, state and other law. For example, we may be required to report victims of abuse, neglect or domestic violence, as well as patients with gunshot and other wounds. We will disclose your health information when ordered in a legal or administrative proceeding, such as a subpoena, discovery request, warrant, summons, or other lawful process. We may disclose health information to a law enforcement official to identify or locate suspects, fugitives, witnesses, victims of crime, or missing persons. We may disclose health information to a law enforcement official about a death we believe may be the result of criminal conduct or about criminal conduct that may have occurred at our facility. We may disclose health information to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure. We may disclose your health information to the Secretary of Health and Human Services for the purpose of determining compliance with and enforcement of these rules. To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. However, any disclosure would only be to someone able to help prevent the threat. Coroners, Medical Examiners, and Funeral Directors. We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about deceased patients of Luminis Health to funeral directors as necessary to carry out their duties. Specialized Government Functions. If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority. We may disclose health information to make medical suitability determinations for Foreign Service. We may disclose health information to authorized federal officials for national security purposes, such as protecting the President of the United States or the conduct of authorized intelligence operations. Correctional facilities. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release your medical information to the correctional institution or law enforcement official if permitted by law. We may release your health information for your health and safety, for the health and safety of others, or for the safety and security of the correctional institution. Authorization. Other uses and disclosures of health information not covered by this Notice or the laws that apply will be made only with your written permission. If you provide our facilities with an authorization to use and disclose health information about you, you may revoke that permission at any time by sending a request in writing to the facility’s Health Information Management Department. These may include the sale of your health information, use of your health information for marketing purposes and certain disclosures of psychotherapy notes. You may revoke your authorization in writing at any time, and we will discontinue future uses and disclosures of your health information for the reasons covered by your authorization. We are unable to take back any disclosures that were already made with your authorization, and we are required to retain the records of the care that we provided to you. Additional Privacy Protections for Substance Use Disorder Records. Some of your health information may be related to substance use disorder (SUD) diagnosis, treatment, or referral for treatment. This information is protected by a federal law called 42 CFR Part 2, which provides additional privacy protections beyond HIPAA. In general, we may use and disclose substance use disorder records only as permitted by federal law or with your written consent. When permitted by law and applicable consent, we may use or disclose this information for treatment, payment, and health care operations. However, substance use disorder records are subject to more restrictions than other health information. In most cases, your written consent is required before we may disclose substance use disorder records. Your consent must meet federal requirements and may be revoked by you at any time, except to the extent we have already relied on it. Substance use disorder records may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you unless you provide specific written consent or a court issues an order that meets the requirements of federal law. Federal law prohibits recipients of substance use disorder records from redisclosing this information unless permitted by federal law. This information does not lose its protection if it is shared with another party. Your Rights Regarding Your Medical Information Although your medical record is the physical property of our facilities, you have the following rights regarding medical information we maintain about you. Some of these rights may apply differently to substance use disorder records that are protected by federal law. Right to a Copy of this Notice. You have the right to receive a paper copy of this Notice. We will post a copy of our current Notice in our facilities and on our website. A copy of our current Notice will be available at our registration areas or upon request. To request a copy of our current Notice, please contact the Privacy Office listed below. Right to See and Copy your Health Record. You have the right to see and receive a copy of your medical information. Usually, this includes medical and billing records, but does not include psychotherapy notes or information collected because someone expects a court case or plans to use it in a legal, criminal, or government hearing. To see and copy your medical information, you must submit your request in writing to the Health Information Management (Medical Record) Department of the facility where you were seen. If you request a copy of the information, we may charge a fee for the costs of copying, mailing, or other supplies associated with your request. You may request an electronic or paper copy of this information. We may deny your request to see and copy your medical information in certain limited circumstances, such as when your physician determines that for medical reasons this is not advisable. If you are denied access to medical information, we will tell you the reasons for the denial and explain your right to have the denial reviewed. Right to Amend your Medical Record. If you feel that your medical or billing information is incorrect or incomplete, you have the right to request that we amend your record. Your request must be in writing, and it must contain the reason for your request. To request a correction to your medical record, you must complete a “Request for Amendment of the Medical Record” form available in the Health Information Management (Medical Records) department of the facility where you received treatment. We will make every effort to fulfill your request usually within 60 days. We may deny your request to amend your record if the information being amended was not created by us, if we believe that the information is already accurate and complete, or if the information is not contained in records that you would be permitted by law to see and copy. If we deny your request, you will be notified in writing usually within 60 days. If your request is denied, you have the right to submit a written Statement of Disagreement which may be included in your medical record. Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures.” This is a list of certain disclosures we made of your medical information. This list is not required to include disclosures made for treatment, payment, and health care operations, and certain other disclosure exceptions. You must submit your request in writing to the Luminis Health Health Information Management department. Your request must state a time period that may not be longer than six years prior to the date of the request. Your request should indicate in what form you want the list, for example: on paper or electronically. The first list you request within a 12-month period will be free. For additional lists, we may charge a fee as permitted by law. Right to Request Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or healthcare operations. You also have the right to request a limitation on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. We are not required to agree to your request and will notify you if we are unable to agree. Your request must be made in writing to the Luminis Health Health Information Management department. You may request that we not submit your medical information to a health plan or your insurance company, if you, or someone on your behalf, pays for the treatment or service out-of-pocket in full. To request this restriction, you must make your request in writing prior to the treatment or service. In your request you must tell us the information you want to restrict and to what health plan the restriction applies. If we agree with your request, we will comply with your request. Right to Confidential Communications. You have the right to request to receive communications from us on a confidential basis by using alternative means for receipt of information or by receiving the information at alternative locations. For example, you can ask that we only contact you at work or by mail, or at another mailing address, besides your home address. We must accommodate your request if it is reasonable. You are not required to provide us with an explanation as to the reason for your request. If you would like to receive copies of medical information after your treatment, you will specify the method and location that information should be sent to you. Complaints and Contact Information. If you believe your privacy rights have been violated, you may file a complaint with the Luminis Health Privacy Office using the contact information below. You may also file a complaint with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint. If you have questions about this Notice, please contact the Luminis Health Privacy Office. Privacy OfficerLuminis Health, Inc. Belcher Pavilion Suite 203 2001 Medical Parkway Annapolis, MD 21401 Phone: (833) 543-8442 (toll free) Fax: (410) 481-3729 [email protected] Changes To This Notice We reserve the right to change Luminis Heath’s privacy practices and this Notice, and the changes will apply to all information we have about you as well as any information we receive in the future. We will post a copy of the current Notice throughout Luminis Health and on our website.0
- Lactation Consultants and Breastfeeding Support at Luminis HealthMothers-in-law and best friends are well intentioned, but what worked for them might not work for you. Our lactation consultants listen to your experience, troubleshoot with you and give advice that's targeted to you and your baby.All Luminis Health's lactation consultants are internationally board certified. We have years of experience and a wealth of knowledge. We can help with: A poor latch.Pain with breastfeeding.The best breastfeeding and/or pumping schedule for you and your baby.Training your baby to go from the breast to the bottle, or vice versa.Issues like low milk supply.Concerns about a negative breastfeeding experience with a previous child.Worry about whether your baby is getting enough milk.TreatmentConditions/Services/Treatments PageHealth experts recommend breastfeeding for many reasons. Breast milk provides all the nutrients your child needs in the first six months of life. It has antibodies to help your newborn fight off infection. Plus, breastfeeding has benefits for you, too, like helping you lose pregnancy weight. Once you get the hang of it, breastfeeding is a great way to bond with your baby.But the fact is, breastfeeding can also be hard. Keep in mind, both you and your baby are learning a new skill at the same time. And your body is adjusting to producing enough food for another human. As with any new skill, expect some mishaps, confusion and, yes, even tears along the way. You may face added challenges too, like low milk supply or blocked ducts.Our lactation consultants have seen it all. And they're here to help you.0
- Community, News & Press ReleasesGeneral Page Tier 3BlogAAMC has long been a place of health, hope and healing for our community. But until recently, care has been mostly limited to treating illness within the walls of our hospital, doctors’ offices and other traditional settings. As healthcare evolves to be part of our everyday lives (think Fitbits, nutrition diaries, and blood pressure monitors at home, the mall and grocery store), we too are evolving how we deliver care. “We know that many of our sick patients have social needs that prevent them from getting care,” says Christine Crabbs, AAMC’s director of community health improvement. Often it’s one small thing that pushes people down the path to poor health or a health crisis. For example, a man arrives home after a hospital stay. He is now wheelchair-bound but has no ramp to get up the front steps. He can’t get to the pharmacy to have his medications filled because he has no transportation. He has no family support or financial means. If the man’s basic and social needs aren’t addressed, there’s a good chance he will wind up back in the emergency room or hospital. And so goes the cycle. “AAMC is doing what’s called community-based care coordination,” says Patricia Czapp, MD, AAMC’s chair of clinical integration. “It’s a throwback to the days when doctors and nurses and social workers made house visits. We form a trust-based relationship with you and help you navigate the complex world of healthcare and illness, while helping to connect you to other resources. It’s a fundamental step in the direction of enabling healing and independence.” AAMC ensures people get help at home through community partnerships. “We work with organizations like The Coordinating Center and Hopkins HealthCare to provide care management at home,” says Pamela Hinshaw, director of care management at AAMC. “Our goal is to help people maintain independence at home and in the community, safely and confidently.” Learn more about how AAMC partners with the community.0
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