ALERT: A cyber incident at Optum/Change Healthcare may delay Luminis Health bill processing. Watch for fraud and verify any concerning messages with your provider's office. We are working to minimize disruptions.

SEARCH LUMINIS HEALTH

Mobile App Policy

Last Updated: February 2024

Your privacy is important to us. The information you provide on Luminis Health MyChart, LuminisHealth.org and the Luminis Health app is protected by federal laws. To learn more about how your rights to privacy are being protected, please visit https://www.luminishealth.org/policies

The Luminis Health app may interact with your sensitive data to provide certain features, such as video visits or mobile appointment check-in. The first time you try to use any of these features, we will ask for your consent within the app and will only allow you to use a feature if you give consent. You do not have to provide consent if you do not want to allow the Luminis Health app to interact with your data as requested. Data the Luminis Health app collects is not shared with third parties.

The Luminis Health app may offer location-based check-in for in-person appointments or allow you to find healthcare providers near you. The first time you try to use any features that use your location, we will ask for your consent within the app and will only access your location if you give consent. You do not have to provide consent if you do not want to allow the Luminis Health app to use your location. We do not store your location data.

The Luminis Health app is developed by Epic Systems Corporation. Please refer to Epic’s Mobile Application Privacy Policy for Patients for more detailed information about the limited ways they may interact with your information to make your use of the Luminis Health app possible.