ALERT: A cyber incident at Optum/Change Healthcare may delay Luminis Health bill processing. Watch for fraud and verify any concerning messages with your provider's office. We are working to minimize disruptions.


Contact Us

Hero Banner
Whatever you need, we're here with you every step of the way.
Contact by department

Patient Experience

We all work hard every day, but every once in a while, one of us will go above and beyond the call of duty to make a difference. If you noticed one of our staff members or an entire team going the extra mile, use one of these forms to let us know! 

If you believe any of your rights have been or may be violated, you can report your concerns to your doctor, nurse, or department manager.

If your issue is unresolved, please contact:

LHAAMC Patient Relations team at 443-481-6890
LHDCMC Patient Relations team at 301-552-8118 

or email [email protected]

Luminis Health's mission is to enhance the health status of the people we serve by providing patients with compassionate, high-quality services that will help alleviate pain, preserve health and extend life.

If you have concerns about patient care or safety in our hospital please visit our Joint Commission page and contact the appropriate department.


  • Hospital medical records at LHAAMC: 443-481-4123
  • Hospital medical records at LHDCMC: 301-552-8090

You can also access your medical history by logging in to MyChart

You can place an order for birth certificates, death certificates, marriage and divorce records by visiting the Maryland State website.

Safety & Security

Contact Luminis Health Abuse and Domestic Violence support services: 443-481-1209

If you’re in a life-threatening, emergency situation, call 911 or reach out to contacts in your county:

  • 410-222-6800 (24-hour Domestic Violence Hotline) | Anne Arundel County
  • 800-927-4673 Mid Shore Council on Family Violence | Queen Anne’s, Talbot, Kent, Caroline, Dorchester Counties
  • 301-731-1203 | PG County

Or reach out to any of these national hotlines:

  • 1-800-799-SAFE (7233) | National Domestic Violence Hotline
  • 1-800-656-HOPE (4673) | RAINN, National Sexual Assault Hotline

  • LHAAMC security office: 443-481-6911
  • LHDCMC security office: 301-552-8118
    • Enter extension 0, and ask for "security" or extension 7414.
  • McNew/Pathways: 667-204-7300
  • Off-site Buildings (Wayson, Belcher, Sajak, other): Dial 911 for Emergencies

If you have concerns about patient care or safety in our hospital please contact the LHAAMC Patient Relations at 443-481-6890 or LHDCMC Patient Relations at 301-552-8118 to discuss those concerns. You can also email [email protected]

If you have concerns about safety in one of our buildings/garages listed below, please contact Margaret Evans at Cushman & Wakefield, at [email protected].

  • Sajak Pavilion
  • Sajak Garage
  • Belcher Pavilion
  • Belcher Garage
  • Wayson Pavilion
  • Kent Island Pavilion
  • Bowie Pavilion


For a non-urgent virtual visit with a health professional, call CareConnectNow today!

Community Clinics are doctors’ offices that provide low-cost medical care. Call us to get started.

The Luminis Health Wellness Office is open in a remote capacity. To contact or schedule with a dietician, a nutritionist, or to contact our wellness center, give us a call.

Corporate Contacts

  • You can view opportunities, benefits, and other information at
  • For employment verification, please visit and use Employer Code 1011.
  • If you have general questions, feel free to call one of our HR departments:
    LHAAMC: 443-481-1977 LHDCMC: 301-552-8080

We take complaints that could jeopardize our business integrity seriously. If you would like to report an issue, please contact the compliance and ethics hotline at 1-833-LH-ETHIC (1-833-543-8442).

Need help with your login or account?

For MyChart account, dashboard, or login-specific issues, please call our MyChart support line at (833) 254-3600, or email our MyChart administrators at [email protected].

Colorful illustration with gears and workers


If you're having MyChart or login-specific issues, please call our MyChart support line at (833) 254-3600, or email our MyChart admins at [email protected].

We hope you've enjoyed the new experience we've built for you. Please take a moment to tell us about our hits and misses. This way, we'll know what to keep and what to improve in the future.