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LHDCMC Visitor Guidelines

Luminis Health Doctors Community Medical Center is adapting our Visitation Guidelines effective Tuesday, April 4, 2023.

Visitor hours are 8 am – 8pm.

For the safety of children, no children under 12 years of age are allowed as visitors. Exceptions are allowed for children with a parent admitted for an extended period of time or end-of-life.

Luminis Health Doctors Community Medical Center welcomes care partners and support persons for all patients.

  • LHDCMC reserves the right to limit visitation to one care partner or support person per patient in areas where it is difficult to follow social distance guidelines:
    • Observation Units – Telemetry and 2 East
    • Any semi-private room
  • End of Life:
    • Only two care partners in the Emergency Department
    • If the health care team deems the patient is at the end of life, the care team will contact the family.
      • End-of-life care partners may remain at the bedside until the patient has expired, 24/7.
      • An adult must be with minors under 18.

As a patient and family centered organization, we will continue to review and update our visitation guidelines and practices as the situation changes.


Care Partners – Any person(s) who plays a significant role in an individual’s life. This may include family or a person(s) not legally related to the individual. Family members include spouses, domestic partners, and significant others. Care partners may be individuals with a continued legal, genetic and/or emotional relationship as defined by the patient.

Support Person – For patients with disabilities, support persons provide personal, behavioral and/or communication support not otherwise provided in a hospital setting. A support person may be appropriate for, but is not limited to, patients with intellectual, developmental, physical, or neurocognitive disabilities. A support person may include, but is not limited to a family member, personal care assistant and/or disability service provider.

General guidelines for all approved care partners and/or support persons:

  • Care partners should be 12 years and older, unless the visit is for the end of life. An adult must accompany minors under 18 years old. The adult cannot be the patient.
  • Universal masking is no longer required in any Luminis Health facility. Luminis Health has shifted to optional masking for all staff, patients, and visitors. All care partners and support persons will be required to wash or sanitize their hands throughout their visit. Patients and visitors who prefer to wear a mask while in our facility may do so. Patients may also request that their care team wear masks.
  • Caring for and protecting our patients, care partners, employees and the community is of the utmost importance. All care partners and support persons will be required to wash or sanitize their hands throughout their visit. Eating is permitted in patient rooms but not permitted in patient care areas or waiting areas.
  • Clergy of any denomination may visit a patient (COVID-19 positive or negative) at any time at the request of the patient.
  • Patients who are 21 years of age or under may have a parent or guardian with them.
  • Support persons who serve as a surrogate decision maker, including power of attorney or court-appointed guardianship for a patient, and need to be physically present to engage in the decision making process is permitted 24 hours daily.
  • Hospital guests with an official governmental function may be present.

Confirmed or suspected COVID-19

  • All care partners or support persons are welcome during designated visiting hours.
  • The care partner or support person will be required to put on personal protective equipment (PPE), provided by the nursing team, which will include a gown, gloves, and a surgical mask. A member of the hospital care team will assist in PPE use.

Guidelines by situation and unit:


  • Two care partners/support person


  • Two care partners/support persons

Private Rooms:

  • No limit

Observation/Semi-Private Rooms:

  • Space permitting, clinical leaders have the right to limit visitation to one care partner per visitor in areas where social distancing may be a challenge.

  • Two care partners/support persons

  • One care partner member/support person will be allowed in Pre-op area at a time. care partner/support person can switch places while the other family member(s) wait in the waiting room.
  • Once the patient goes to surgery, care partner/support person may wait in the waiting room.
  • The care partner/support person will receive a phone call when the patient is ready for discharge.
  • Within 45 minutes of arriving at PACU, one care partner/support person may visit the patient in PACU (5-10 Minutes at the discretion of the nurse).

  • Two care partners/support persons may be present during visit.

  • One support person can be present with the patient 24/7 on all units. All other care partners and support persons are welcome during designated visiting hours. Applicable to all patients, including those with positive COVID-19 results.
  • A patient can designate two people as their official support person. Only one at a time can be present outside of normal visiting hours and that person can switch within the same day.
  • Support persons may be asked to leave the room during certain procedures.


How can family and friends stay in touch with their loved ones and the health care team?

Hospital staff will reach out to a designated care partner, as agreed to by the patient, to communicate about the patient’s condition. In addition, hospital staff will help you in communicating directly with the patient.

What if my loved one or I need health care for other illnesses or injury?

We will continue to serve and care for the needs of all patients. We are committed to providing essential health services and to caring for our community.


Additional requests will be determined on a case-by-case basis by the administrator on call. We appreciate your understanding during these extraordinary times. We are confident that together we will continue to deliver the highest quality of care.