News & Press Releases
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Luminis Health Selects Cedar to Enhance Patient Experience Through Consumer-Grade Financial Technology Platform
Blog
Luminis Health, a Maryland-based health system, and Cedar, a market-leading healthcare financial technology platform, today announced a partnership to create an excellent, personalized patient experience synonymous with the recently-formed health system, which includes three hospitals and a physician group. Since its inception in 2019, Luminis Health has focused on innovation and this partnership, and its collaboration with Cedar will take the patient experience to the next level.
“We formed Luminis Health to remove barriers to health, make care easier and ensure that everyone has access to the tools they need to live a healthy life—and in order to be successful in this mission, it’s important to make the financial experience as seamless and accessible as the care experience,” said Kevin Smith, chief financial officer for Luminis Health. “Investing in and implementing leading healthcare technology is the best way to achieve this goal, and we look forward to working side-by-side with Cedar to build a financial journey that empowers each and every one of our patients.”
Cedar Pay, Cedar’s post-visit patient engagement and payment platform, delivers personalized billing through outreach, messaging and bill resolution based on a variety of unique factors and preferences. The platform will be fully integrated with Luminis Health’s existing Epic instance, enabling a financial experience that drives meaningful engagement and enhances patient satisfaction.
“The biggest barrier to true transformation in healthcare has been antiquated processes. Luminis Health is setting an example by starting its new venture with investments in strategic digital health tools, and we are thrilled to be working with a partner that shares in our mission of empowering patients to easily and affordably pursue the care they need” said Florian Otto, CEO and co-founder of Cedar. “Consumers crave a modern, intuitive experience within their healthcare journey and will gravitate and return to innovators like Luminis Health, who value the patient financial experience as a core component of the healthcare journey.”
Luminis Health and Cedar expect to roll-out the new engagement and billing platform in the spring of 2022.
Infectious Disease
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If COVID’s Effects Linger, We’re Here to Help
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More than a year and a half after going into lockdown, we’re all anxious to put COVID-19 in our rearview mirror. But if you had coronavirus, and continue to experience its after-effects, you know first-hand that life is far from “back to normal.”
With the goal of helping you manage lingering symptoms, the team at Luminis Health has created a COVID Recovery Service. Here, you’ll find a team approach to helping our community recover from COVID-19.
When symptoms persist
COVID-19 is a new illness. As a result, there’s a lot we’re still learning about it.
One thing that we’ve learned is that not everyone gets over the virus in the same way. While some people seem to recover quickly, others continue to have problems weeks or months after they’re diagnosed.
If you have had COVID-19 and are still suffering from any of the following symptoms, our providers can help.
Dizziness on standing
Shortness of breath
Anxiety/depression
Fatigue
Swallowing issues
Difficulty with memory
Voice dysfunction
Weakness
These symptoms may be bothersome and frustrating. They can also make everyday living challenging.
At Luminis Health, our COVID Recovery Service includes a team of providers from different specialties assisting patients in their recovery after a COVID-19 infection. Our team offers personalized care including:
Telehealth visits with our providers, including a full medical evaluation.
In-person visits with our lung specialists, including a physical and cognitive evaluation by a physical therapist.
Referrals to additional specialties to allow for timely management of symptoms, including cardiology and neurology.
Outpatient rehabilitation such as physical therapy and occupational therapy:
Occupational therapy can help if you’re having trouble with activities of daily living, like driving. It can also help with everyday tasks as some find their symptoms worsen after mental activity as well as physical activity.
Our physical therapists will assess your strength, balance and physical abilities. We will design a program to help you get stronger and make it easier for you to do things you want and need to do. As we work with you, we track your blood oxygen levels and symptoms to make sure you stay safe.
Speech therapy can help with voice changes, swallowing or memory issues that may occur. Our programs assists with organizing and processing your thoughts along with projecting your voice so you can communicate effectively with others.
It’s okay to reach out for help
If you’re struggling after a COVID diagnosis, we’re here for you. While Post-COVID symptoms aren’t uncommon, you don’t have to live with them.
Contact the COVID Recovery Service team for more information or to schedule an appointment at 443-951-4286.
Cancer Care
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Know What Not to Say to Someone With Lung Cancer
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A lung cancer diagnosis brings fear. Sadness. Uncertainty. So, how can you support someone with such a heavy load? There’s no single answer. Words can’t fix it, but they can comfort. They can also hurt or make someone feel hopeless, even by accident. Knowing what to say, and what not to say, can make all the difference.
Some general things to keep in mind
We don’t want you to be so cautious that you avoid your loved one or friend. But there are some general tips to keep in mind when you talk to someone sick. Avoid clichés. They’re impersonal, and they fall flat. Don’t give your friend medical advice. Let your friend’s care team be the experts. And unless asked, don’t share stories of others with lung cancer. You’ll steal the moment and possibly force your friend to compare themselves to someone else. Every journey is different, and your friend might feel badly if they don’t live up to the standards established by someone else.
Phrases to avoid
Avoid expressions that come off uncaring, like:
“Did you smoke?” or “You shouldn’t have done this.” Lung cancer is often associated with smoking, sometimes unfairly. Lots of people who develop lung cancer have never smoked. If you have lungs, you are at risk for lung cancer. Asking about smoking habits or drawing conclusions on how your friend could have avoided lung cancer isn’t helpful. These expressions put the blame on the person who is sick.
“I know how you feel.” You don’t. You can empathize, but you really can’t know how this person feels or what they are thinking, even if you’ve had cancer. This seemingly empathetic expression redirects the conversation to you and diminishes the moment for your friend.
A form of “Your cancer is treatable,” “Be positive” or “If you have to get lung cancer, that’s the one to get.” These words belittle your friend’s authentic feelings. Being diagnosed is scary, and expressions that misrepresent the severity of cancer can make your friend feel like their concerns aren’t valid. Don’t let emotions bottle up. Sometimes a good cry is the best way to release fears.
Telling someone they are strong or brave. They might not feel that way. These words can put pressure on your friend to act courageously for others and might keep them from expressing their fear.
Predicting a positive outcome, like “You can beat this” or “Everything will be fine.” You don’t know that. No one does.
Say this instead
Let your friend guide the conversation. If they don’t want to talk about their illness, talk about something else. If they do discuss their cancer, understand that your friend is inviting you to discuss something very personal. They want to feel hopeful. They want to know that you care for them. And you don’t have to be a wordsmith to offer words of comfort. Instead of trying to think of something profound, try an expression like…
“How do you feel today?” Navigating lung cancer is a rollercoaster. Some days are better than others. Ask your friend how they’re feeling in that moment. “How do you feel” is too big a question. Asking about a specific moment is manageable.
“What have your doctors told you about treatment options?” Show that you are there for them, even if you can’t be in the doctor’s office. But don’t pry. Follow their lead.
“I’m going to be there for you.” And then do it. Many people with lung cancer say the hardest part of their journey is feeling abandoned. Regular check-ins make people feel like they have a champion with them. Again, follow their lead. Some people like daily conversations. Others appreciate a phone call every few weeks, nothing more. No matter how often you check in, being remembered makes the experience less lonesome.
“I’m not sure what to say.” People appreciate honesty. Your friend isn’t expecting you to be enlightening. Just present.
You can also offer your help. Instead of a vague offer such as “let me know what I can do,” try to think of specific ways you can make life a little easier for them. Offer to bring them groceries on Sundays, cut their grass this week, or drive their child to school. By reducing your friend’s obligations, you can help them focus on their care.
Support your friend
No matter what you say, or don’t say, being there for your friend is the most important way to show your support. Your friend is the same person they were before their diagnosis. And they need support now more than ever.
Learn more about lung cancer treatment here.
Authors
Stephen Cattaneo, MD, is a thoracic surgeon and medical director of Thoracic Oncology at Luminis Health Anne Arundel Medical Center.
Infectious Disease
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Planning for Safe Thanksgiving Celebrations
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Turkey and dressing. Football games. Black Friday ads. Time with family. These are just a few of the traditions we look forward to every Thanksgiving. Of course, 2020 was a year like no other: The climbing number of COVID-19 cases, combined with a lack of vaccines, forced us to sit these cherished moments out.
But as we gather around the Thanksgiving table this year, there’s a lot to be thankful for: Experts say it is safer to get together with family and friends – albeit with a few specific precautions.
Let’s be thankful for vaccines
Whether you’re hosting Thanksgiving dinner or attending a gathering somewhere else, it’s important to ask about vaccine status. It may not always be an easy or welcomed conversation. Still, it will help you make an informed decision about how to celebrate.
The three COVID-19 vaccines approved for use in the United States have all been proven safe and effective — and continue to be our best tool for protecting ourselves. It is certainly great news that the CDC has just approved the Pfizer COVID-19 vaccine for children between the ages of 5 and 11 years old.
Let’s be thankful for “tried and true” safety measures
They say there’s nothing like repetition to create new habits. So, now that we’ve all been practicing these safety techniques for 18+ months, we should all be good at them and feel like part of our everyday routine. The Centers for Disease Control and Prevention (CDC) encourages people gathering for the Thanksgiving holiday to continue to:
Mask up. Regardless of vaccination status, the CDC recommends all individuals wear a mask in a crowded public indoor setting
Stay home if you’re sick. COVID-19, the flu, colds and even allergies have similar symptoms. So, it can be tough to know which one you have without a COVID-19 test. Play it safe if you’re experiencing any COVID-19 symptoms by staying home.
Socially distance yourself from others. Though crowded Thanksgiving tables can be fun, help guests socially distance themselves by setting up your table (or tables) for maximum safety with place settings at least 6 feet apart.
Plan an outdoor celebration. When it comes to COVID-19, outside is always safer than inside. Create a cozy space with a firepit and blankets in your backyard to help further reduce the risk of illness.
Get air flowing. If you have an indoor celebration, a good breeze from an open window or fan can help disperse those germs and keep guests safe.
Let’s be thankful we can travel again
For some, Thanksgiving means visiting far-away friends and family. While travel isn’t as risky as before vaccines were widely available, it’s still essential to follow some basic safety tips to limit the spread of COVID-19. Here’s what the CDC has to say about holiday travel:
Get tested. If you’re not vaccinated, get a COVID-19 viral test once to three days before your trip.
Get vaccinated. The CDC recommends delaying travel until you are fully vaccinated.
Wear a mask. You will be required to wear a face covering on all public transportation, including busses, trains and airplanes. If you’re traveling by car, wear a mask whenever you stop to stretch your legs in a public place.
Bring your COVID vaccine card. More businesses, especially restaurants, are requiring proof of your COVID-19 vaccination. If you’ve lost or misplaced your vaccine record, you can download and print a copy through the state of Maryland
Still have questions?
If you have any questions about what’s best for your family, we encourage you to talk with your primary care physician who plays a crucial role in helping you and your family stay healthy and safe while still experiencing the joy of the season.
Authors
Amirali Amjadi, MD, is an Infectious Disease Specialist at Luminis Health Doctors Community Medical Center.
Wellness
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6 tips for a healthy Thanksgiving
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Thanksgiving. It’s a day to relax. Watch football. And most of all, eat good food.
But if you’re one of the many people managing your diabetes or watching your weight, this holiday can be a challenge.
According to the Calorie Control Council, the average American eats 3,000 calories at Thanksgiving dinner. And that’s not including appetizers, drinks or snacks throughout the day.
Need help making healthy choices at the Thanksgiving dinner table? Here are six tips.
Don’t skip meals.
You might think you’re doing your health a favor by “saving” calories for the big Thanksgiving dinner. But skipping meals throws off your blood sugar levels. If your Thanksgiving meal is at the usual dinner hour, eat a healthy breakfast and light lunch.
Eat —don’t drink — your calories.
Say no to sugary drinks, like cocktails, holiday punches and fruit juices. They are full of empty calories that spike your blood sugar and can lead to weight gain. Go for calorie-free drinks — including water, unsweetened tea and seltzers.
Slow down.
Did you know it takes time for your brain to register that you’re full? Savor each bite. Make a conscious effort to set your utensils down between bites. Keep dessert portions small. And eat slowly to enjoy the taste longer. If you’re not hungry, don’t eat.
Put the food away.
Clear the table after the meal to reduce the temptation to snack. Often, after-dinner snacking is a social activity, rather than a way to satisfy hunger. Try gathering in the living room, away from the kitchen.
Include healthy options.
Create a balanced meal – one that includes protein, carbohydrates, healthy fats and plenty of fruits and vegetables. If you’re a guest, offer to bring a seasonal salad or fruit tray for a healthy side.
Get moving.
Get members of your household together and go for a walk. This will take the focus away from food. And the extra steps will help you burn calories and reduce your blood sugar levels. Or, if the weather isn’t cooperating, round up some indoor activities that don’t involve food. Like playing board games, telling stories or sharing photos.
Luminis Health Diabetes and Endocrinology is here to offer comprehensive management, treatment and education for patients with diabetes. Resources include:
Group education classes and access to support groups
Highly individualized counseling
One-on-one nutrition counseling
Instruction on insulin pump usage and continuous glucose monitoring